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Author Topic:   Chrysler Warranties on the 2002??
pr4mncplus

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posted 06-20-2006 11:15 AM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
Does anyone know why the 7 year warranty on the 2002's are different from one color model to the next? Do the Candy Red's NOT offer it?? Thanks.

Dave

meancat


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posted 06-20-2006 01:17 PM     Click Here to See the Profile for meancat     send a private message to meancat   Edit/Delete Message   Reply w/Quote   Search for more posts by meancat
I think it depends on what time of the year you bought it.(NOT COLOR)

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Thunder

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posted 06-20-2006 02:09 PM     Click Here to See the Profile for Thunder     send a private message to Thunder   Edit/Delete Message   Reply w/Quote   Search for more posts by Thunder
My Candi came with a 3/7 year warranty.
BradleyG


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posted 06-20-2006 05:25 PM     Click Here to See the Profile for BradleyG     send a private message to BradleyG   Edit/Delete Message   Reply w/Quote   Search for more posts by BradleyG
Contact Bob Haisler at Miller Motors. He can tell you exactly what your Kat is eligible for by looking up the VIN. He can also tell you the history of your vehicle, ie... recalls and work performed on it. He has offered this history to any of us who ask for it... NO CHARGE...
I have purchased 3 Warranties from him. 2 for Prowlers and 1 for a Pontiac. His price is $50.00 over dealer cost. This is a Chrysler warranty, not a 3rd party.
Bob's # is 800-824-1784.
CTProwler



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posted 06-20-2006 05:31 PM     Click Here to See the Profile for CTProwler     send a private message to CTProwler   Edit/Delete Message   Reply w/Quote   Search for more posts by CTProwler
I was just offered a 6 year warrranty on my 2002 Candy. $2438-- Zero deductible. $395 down $118 a month for 18 Months. I just paid over $500 for my air cond pulley at the dealer. Think I'm going to get it. Call Linda--800-376-5688 ext 1629 for more info

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SuperKat





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posted 06-20-2006 06:55 PM     Click Here to See the Profile for SuperKat     send a private message to SuperKat   Edit/Delete Message   Reply w/Quote   Search for more posts by SuperKat
Meancat is correct. We bought our 2001 kat on the first day the 7/70 power train warranty was offered on all DC products, Nov 1. Chrysler must have discontinued it by the time the candy kat came out and it did not exist on the earlier models.

Interestingly, we purchased a new 2001 from a dealer in Oct 2005 and received the full new car warranty 3/36. To say we are pleased is an understatement.

GRROWL


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posted 06-20-2006 07:12 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
quote:
Originally posted by pr4mncplus:
Does anyone know why the 7 year warranty on the 2002's are different from one color model to the next? Do the Candy Red's NOT offer it?? Thanks.

Dave


I haven't researched this in a couple of years, but this old info may be of some use:

quote:
Originally posted by GRROWL on 04-29-2004 04:20 PM:

Here's the scoop:

Up through October '01:
3 yr / 36,000 mile bumper-to-bumper

Nov '01 to July 9, 2002
3 yr / 36,000 mile bumper-to-bumper
PLUS
7 yr /100,000 mile "Powertrain Pledge"

purchased 7/9/02 or later:
3 yr / 36,000 mile bumper-to-bumper
PLUS
7 yr / 70,000 mile powertrain warranty

I'm not going to get into the definition of "purchased". It probably means the "in-service date", so be careful.

My point is, if you ask about "warranties", it's likely that you're not going to be offered information on the "Powertrain Pledge".

-GRROWL


If you want to search prior threads, try searching for "powertrain" posted by "GRROWL"

This message has been edited by GRROWL on 06-20-2006 at 07:15 PM

GUB


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posted 06-21-2006 07:45 AM     Click Here to See the Profile for GUB     send a private message to GUB   Edit/Delete Message   Reply w/Quote   Search for more posts by GUB
I bought my silver 2002 in Jan. of 2002. I was told that Chrysler had a special powertrain warrenty that was being offered for only a period of time. When mine goes into the shop the computer shows this powertain warrenty which I think is to 100,000. I'll check next visit. Color was never a factor.
Rpowell593
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posted 06-21-2006 10:42 AM           send a private message to GUB   Edit/Delete Message   Reply w/Quote   Search for more posts by Rpowell593
Where can I find out what is and is not covered under powertrain warranty?
pr4mncplus

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posted 06-21-2006 02:16 PM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
Well, Bob Haisler at Miller Motors confirmed my fears and this might contradict what was posted earlier by GRROWL (or maybe this just applies to THIS Prowler). The IN-SERVICE date was 5-2-2002 and the vehicle only had the 3/36 not the 7/70 or 7/100. I suspect that other Candy's may be in the same situation. I just don't understand why one Candy would have the extended powertrain warranty and others would not.
Rpowell593
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posted 06-21-2006 02:54 PM           send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by Rpowell593
I know my in service date is 3-30-02, and I think I only have the 3/36, but I'm not positive.
GRROWL


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posted 06-21-2006 04:56 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
quote:
Originally posted by Rpowell593:
I know my in service date is 3-30-02, and I think I only have the 3/36, but I'm not positive.
Doing some Googling for "Chrysler Powertrain Pledge", this came up first. Looks like the dealer did the inservice date to get the 7/100,00 in effect the day before it expired (last sentence):

quote:
The new incentive program, announced this past Wednesday, includes up to $2,500 consumer cash on select 2002 model year Chrysler, Jeep and Dodge cars, trucks and minivans purchased now through February 28. The seven-year/100,000-mile powertrain protection plan on all Chrysler Group vehicles remains in effect until March 31.

http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/01-31-2002/0001660052&EDATE=


GRROWL


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posted 06-21-2006 05:03 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
quote:
Originally posted by pr4mncplus:
The IN-SERVICE date was 5-2-2002 and the vehicle only had the 3/36 not the 7/70 or 7/100.

All Chryslers were covered by the 7-year "Powertrain Pledge" in May 2002.

"May sales were driven by the strength of our products and our dealer body, which aggressively supported our National Minivan Sales Event," said Gary Dilts, Senior Vice President - Sales, DaimlerChrysler Corporation. "The National Minivan Sales Event is helping drive customers into our dealerships, while the seven-year Powertrain Pledge on all Chrysler, Jeep and Dodge vehicles demonstrates that Chrysler Group stands behind the quality of its products."
http://www.autointell.com/News-2002/June-2002/June-2002-1/June-05-02-p6.htm


pr4mncplus

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posted 06-21-2006 05:13 PM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
Unfortunately, the VIN check on this particular Prowler, reflects that NO current powertrain warranty (or Pledge) is in effect. I suspect the local Chrysler dealership would confirm the same. I doubt that the reprint of the release from June 5th, 2002 would be of much help. Thanks for the additional research GRROWL.

This message has been edited by pr4mncplus on 06-21-2006 at 05:15 PM

GRROWL


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posted 06-21-2006 05:15 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
OK, that's enough free research on a subject that doesn't impact me (I have the 7/100,000 MaxCare with Zero Deductible and free rental car).

To help your search:

Google: " Chrysler Powertrain Pledge"

POA: " powertrain " posted by " GRROWL " (there's about a dozen".

I'll leave with a story, but first a disclaimer - I have no idea what is covered by any of these programs, but I do know that the 3/36 original warranty is covered by Chrysler directly, the MaxCare extended warranty is handled by a totally different division (if even within Chrysler) than the original. I suspect that the "Powertrain Pledge" (whatever that is) is handled by neither, and now that it's out of current "production", you'll have to dig. I suspect that if you ask a dealer "what is my warranty" that the "Powertrain Pledge" will not come up since it's not a warranty (it's a "Pledge"). Now, if you think that I'm being ridiculous, let me leave you with a repeat of the following TRUE BUT UNBELIEVABLE story:

quote:
Originally posted by GRROWL:
You can call it whatever you want, but if it's not the right language, the manufacturer may not acknowledge it. O.K., here's a real, honest-to-goodness story from one of the MAJOR domestic car manufacturers.

I bought a car with the usual 3 year/36 month warranty. After 36,000 miles, but before 50,000 miles, I called customer service and asked if there was a recall or extended warranty on the power-steering rack-and-pinion, which was freezing up and a commonly reported problem on that line of cars. I was told that there wasn't.

A year or so later, I received a postcard that they were now covering the steering problem for up to 5 years/50,000 miles. I called and asked if I was covered since I called to report it during the required time/mileage, but, no, I wasn't covered since it was now after 50,000 miles and my phone call prior to 50,000 miles didn't qualify. I asked why I was told that there was no extended warranty on the steering when I called during the coverage period. I was told,

"WE DON'T HAVE AN EXTENDED WARRANTY ON THE STEERING, IT'S AN ADVISORY".

I was then told if I had asked about an "Advisory" on the steering, they would have replaced it at no charge (rather than the $700 it cost me).

Really, truly, I'm not making this up. Again, if you ask about a "warranty" or an "extended warranty", they're likely to not tell you about a "powertrain pledge".

-GRROWL


pr4mncplus

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posted 06-21-2006 05:46 PM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
I still think it's quite odd that some 2002 Prowlers came with the 7/70 while others did not.


GRROWL


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posted 06-21-2006 07:17 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
quote:
Originally posted by pr4mncplus:
I still think it's quite odd that some 2002 Prowlers came with the 7/70 while others did not.

That intrigued me, so I did a little more research. There's a difference on whether the original purchase was on or before July 8, 2002, or after.

ACCORDING TO CHRYSLER website (I know, they've proven to be unreliable in the past), it states that the extended warranty is based upon the original warranty that came with the car as follows:

3/36 for ALL 2006 Model Year
7/70 from 7/9/02 through 2005 Model Year
7/100 11/1/01 through 7/8/02
3/36 prior to 11/1/01

If the "original owner actually took delivery of the new vehicle" in calendar 2002, it's covered by either the 7/70 or 7/100 (according to CHRYSLER). I suggest that anyone that bought within the above windows that might need this coverage in the future should print off the pages from the Chrysler website before they disappear.

quote:
3/36 Basic New Vehicle Warranty
(ALL 2006 Model Year vehicles and vehicles with a warranty start date prior to November 1, 2001.)
„X Powertrain Care Plus
„X Added Care Plus
„X Maximum Care
„X Convenience & Maintenance Plans
7/70 Powertrain Limited Warranty
(Available on vehicles with a warranty start date from July 9, 2002 to the present. This applies to 2002 Model Year vehicles through 2005 Model Year vehicles.)
„X Powertrain Care
„X Added Care Plus
„X Maximum Care
„X Convenience & Maintenance Plans
7/100 Powertrain Limited Warranty
(Available on vehicles with a warranty start date between November 1, 2001 to July 8, 2002.)
„X Added Care Plus
„X Maximum Care
„X Convenience & Maintenance Plans
These plans are available to you if your vehicle is within 48-months and 48,000-miles from the original warranty start date of your vehicle (that is, the date that you or the vehicle's original owner actually took delivery of the new vehicle).

Again, that's from Chrysler - for all I know they will adhere to this warranty just as well as they did on our wheels.
http://www-5.servicecontracts.chrysler.com/gn/gn_dcscQuestions.html

-GRROWL


pr4mncplus

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posted 06-21-2006 09:04 PM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
I don't want to beat a dead horse, but I think your interpretation is incorrect. The reference you used are for extended warranties beyond the normal in-service warranty from DC. Each of the refences noted are for buy-up plans that will compliment the normal warranty that came with your car. I don't think it in any way inferred that the 7/70 or 7/100 automatically came with that model year. A good example is the current lineup of Chrysler/Dodge products which NO LONGER include the standard 7/70 powertrain warranty. In fact, I think the last year was with the 2004 model lineup. In any case, my VIN search does not indicate any warranty and my only recourse is to spring for another $2500 to get an extended warranty.
Neal & Mary Ann Bardens


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posted 06-21-2006 11:23 PM     Click Here to See the Profile for Neal & Mary Ann Bardens     send a private message to Neal & Mary Ann Bardens   Edit/Delete Message   Reply w/Quote   Search for more posts by Neal & Mary Ann Bardens
My Yellow, Orange, & Candy have in service dates after 7-02 and automatically came with the 7-70.

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David Veu Casovic




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posted 06-22-2006 06:40 AM     Click Here to See the Profile for David Veu Casovic     send a private message to David Veu Casovic   Edit/Delete Message   Reply w/Quote   Search for more posts by David Veu Casovic
Try the web-site's www.daimlerchryslerwarrantys.com
www-5.servicecontracts.chrysler.com
pr4mncplus

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posted 06-22-2006 06:52 AM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
Dave, thanks for the link but it comes back that they won't extend warranty coverages in Florida currently. Amazing.
Rpowell593
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posted 06-22-2006 09:35 AM           send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by Rpowell593
I can't believe that, I had to do it myself to see with my own eyes ...

Sorry, we are unable to offer you a quote on that vehicle at this time.
At present, we are unable to insure vehicles in Florida.
If you would like to request a different quote please click here

And just to make sure, I put in again with Georgia, and no such error message. WIERD

tomer



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posted 06-22-2006 12:49 PM     Click Here to See the Profile for tomer     send a private message to tomer   Edit/Delete Message   Reply w/Quote   Search for more posts by tomer
I looked up my 02 Kandi Kat, and it has my max care warranty on there(7/60), AND the 7/70 LTD Powertrain Warranty which started on 2002-8-13... Tomer
Rpowell593
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posted 06-22-2006 01:00 PM           send a private message to tomer   Edit/Delete Message   Reply w/Quote   Search for more posts by Rpowell593
From reading this from their website http://www-5.servicecontracts.chrysler.com/gn/gn_PlansBenefits.html

To determine which DaimlerChrysler Service Contracts Plan is right for you, please select the warranty coverage below that applies to your new vehicle:

3/36 - NEW VEHICLE WARRANTY
The basic warranty that covers your new vehicle for 3 years (36 months) or
36,000 miles, whichever comes first. ALL 2006 Model Year vehicles and
vehicles original warranty start date prior to November 1, 2001.

7/70 - POWERTRAIN LIMITED WARRANTY
The extended Powertrain Limited Warranty that provides coverage on selected
powertrain (engine and transmission) components for 7 years (84 months) or
70,000 miles, which ever comes first, after the 3/36 New Vehicle Warranty has
expired. Vehicles original warranty start date from July 9, 2002 to present.
This applies to 2002 Model Year vehicles through 2005 Model Year vehicles.

7/100 - POWERTRAIN LIMITED WARRANTY
The extended Powertrain Limited Warranty that provides coverage on selected
powertrain (engine and transmission) components for 7 years (84 months) or
100,000 miles, which ever comes first, after the 3/36 New Vehicle Warranty has
expired. Vehicles original warranty start date from November 1, 2001 to July 8, 2002.

I would conclude that ALL 2002 Prowlers Have at minimum 7/70 powertrain limited warranty.

pr4mncplus

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posted 06-22-2006 01:14 PM     Click Here to See the Profile for pr4mncplus     send a private message to pr4mncplus   Edit/Delete Message   Reply w/Quote   Search for more posts by pr4mncplus
Not true. The one I considered buying did not have anything past the 3/36. I'm not considering it any longer.

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