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Author Topic:   Maintenance shop - Vancouver, WA
Nick00800


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posted 08-29-2019 10:47 AM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Does anyone have any recommendations on where to take a prowler in the Portland, OR/Vancouver, WA area for routine maintenance and the dredged gauges not work issue?

I am not a huge fan of dealership service but will go there if that is the best option.

Simonsez






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posted 08-29-2019 10:53 AM     Click Here to See the Profile for Simonsez     send a private message to Simonsez   Edit/Delete Message   Reply w/Quote   Search for more posts by Simonsez
Nick. I just use the local Chrysler Dealership for routine maintenance. I have had good luck over the years.
ClayD

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posted 08-29-2019 11:25 AM     Click Here to See the Profile for ClayD     send a private message to ClayD   Edit/Delete Message   Reply w/Quote   Search for more posts by ClayD

What are your gauges doing/not doing?

Nick00800


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posted 08-29-2019 10:23 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
All gauges but tach and voltage stop working and air bag light turns on. When the car sits for a while (usually overnight) all gauges work again on start. I go for a drive and the gauges work fine until I stop and turn the engine off. When I turn the car back on the gauges dont work again. If I leave the car in on position (without engine running) the gauges never stop working (but I cant just leave keys in the car on all the time). The only other issue I have with car is the low tire pressure light is on because tpms have never been replaced. The low pressure light goes off when the gauges stop working and it is only the air bag light.

I recently replaced the battery and it did not do anything. Based on threads here I this it is either 1) bad pcm 2) grounding issue 3) short in instrument cluster

Tony Goertz






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posted 08-30-2019 06:17 AM     Click Here to See the Profile for Tony Goertz     send a private message to Tony Goertz   Edit/Delete Message   Reply w/Quote   Search for more posts by Tony Goertz
or.. #4.. capacitor on cluster circuit board. I just had 2 repaired $10 each.
Nick00800


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posted 08-30-2019 01:12 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Thanks Tony. How did you determine bad capacitor? Pull the instruments and just look?
ClayD

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posted 08-30-2019 02:02 PM     Click Here to See the Profile for ClayD     send a private message to ClayD   Edit/Delete Message   Reply w/Quote   Search for more posts by ClayD
My gauges weren't working a while back. The dealer put it on their diagnostic machine and all the could say was the cluster was bad. Apparently they have no way of diagnosing the cluster itself. So I removed the cluster, opened it up and looked at it and a capacitor had leaked and failed. Replaced that capacitor and all is well.
Tony Goertz






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posted 08-31-2019 06:13 PM     Click Here to See the Profile for Tony Goertz     send a private message to Tony Goertz   Edit/Delete Message   Reply w/Quote   Search for more posts by Tony Goertz
Here is the link to ClayD post from 2017. His fix worked for me !!

http://www.prowleronline.com/ubb/Forum2/HTML/005603.html

I'm not sure what "size" cap was used as a replacement. It was not the same , but better …

Nick00800


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posted 09-05-2019 06:17 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800

All,

I took off the instrument cluster and it looks like I have a bad capacitor (see just to the right of D52. R79 may be bad too). Any ideas where I would be able to get new capacitors? Also if anyone that has done this can help a non-circuit board type guy with some directions that would be appreciated. I am a geotechnical[soil] engineer. I guess i should have been an electrical...

Tony Goertz






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posted 09-05-2019 07:22 PM     Click Here to See the Profile for Tony Goertz     send a private message to Tony Goertz   Edit/Delete Message   Reply w/Quote   Search for more posts by Tony Goertz
Hi - I just happened to find a local guy that repaired old car tube radios. He knew nothing about new chips etc … but knew capacitors - he replaced mine with a "larger capacity" very common capacitor. He had lots of them in his shop.

5 minute job...

He couldn't test the circuit board.

PS - I did the self test on the cluster first and nothing worked. After new capacitor - self test showed everything working including the "PRNDL" and odometer test.

To do self test - push trip reset button while turning key from lock position to unlock. ( not to run )

Tony Goertz






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posted 09-05-2019 07:38 PM     Click Here to See the Profile for Tony Goertz     send a private message to Tony Goertz   Edit/Delete Message   Reply w/Quote   Search for more posts by Tony Goertz
The cap on both of mine were spot C9 . In your pic it looks like the cap may have leaked on the R89 resistor as it is all black.
Mine was replaced with 68uF 50V 105degC capacitor.

ClayD

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posted 09-05-2019 08:36 PM     Click Here to See the Profile for ClayD     send a private message to ClayD   Edit/Delete Message   Reply w/Quote   Search for more posts by ClayD
[QUOTE]Originally posted by Nick00800:
[B]
All,

I took off the instrument cluster and it looks like I have a bad capacitor (see just to the right of D52. R79 may be bad too). Any ideas where I would be able to get new capacitors? Also if anyone that has done this can help a non-circuit board type guy with some directions that would be appreciated. I am a geotechnical[soil] engineer. I guess i should have been an electrical...
/QUOTE]

A speedometer shop may be able to fix that.

Nick00800


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posted 09-06-2019 04:07 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Thanks all. I called the company at the link below and talked to him for a while. He said he has fixed multiple prowlers with this issue and it should be a quick job. He anticipated that he would have it fixed and mailed out within 24 to 48 hours of receiving it. Price is $195 + shipping rather than $350 + shipping at the prowler store.

I will keep you posted. I may wait until the end of this month until the weather typically turns worse and get some last driving without gauges...


http://www.ebay.com/itm/172934300490?ul_noapp=true

Nick00800


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posted 09-27-2019 09:15 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Sent the cluster to the ebay link. It arrived on Wednesday and was fixed and sent back the same day with an email including the tracking number. I sent an email back to them to ask what the issue was and they said the power supply was malfunctioning and needed to get rebuilt.

Supposed to get it Wednesday. I will reinstall and keep the fingers crossed that we have the problem solved. I will update. The total price for the service was $200 plus $60 shipping each way because going from Washington state to New Jersey.

Nick00800


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posted 10-02-2019 10:49 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Received the cluster today and re-installed. Put it threw the motions that usually make it stop working and everything is good. Hoping we have solved the problem. At this point I would recommend these guys if anyone is having similar issues. The only thing that happened is the plastic outer piece was broken when I opened the box and I needed to super glue. The packaging itself seems well packaged so I think it is like a function of fedex.
TLRandall






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posted 02-07-2021 05:16 PM     Click Here to See the Profile for TLRandall     send a private message to TLRandall   Edit/Delete Message   Reply w/Quote   Search for more posts by TLRandall
You guys are dead on!!! I have been trying for years to figure out what the issue was, and multiple dealers could not figure it out either. After seeing the picture posted earlier, I took my dash out again and sure enough, my photo here looks exactly like what was posted.
Now to find the correct capacitor.

Tony Goertz






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posted 02-07-2021 05:39 PM     Click Here to See the Profile for Tony Goertz     send a private message to Tony Goertz   Edit/Delete Message   Reply w/Quote   Search for more posts by Tony Goertz
See the 'Sticky' post in Technical Support for details of suitable capacitor .
TLRandall






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posted 02-07-2021 07:00 PM     Click Here to See the Profile for TLRandall     send a private message to TLRandall   Edit/Delete Message   Reply w/Quote   Search for more posts by TLRandall
quote:
Originally posted by Tony Goertz:
See the 'Sticky' post in Technical Support for details of suitable capacitor .

It’s from the sticky post is how I found the picture to compare mine to! Thanks Tony for putting that up, I have looked at this instrument cluster almost a dozen times and until I saw the picture, I had never noticed the C9 capacitor leak. I was looking for the top to be bubbled up.
I’m going to look on eBay tonight and see if I can find them, since the yellow car is doing the same thing.

TLRandall






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posted 03-04-2021 09:48 PM     Click Here to See the Profile for TLRandall     send a private message to TLRandall   Edit/Delete Message   Reply w/Quote   Search for more posts by TLRandall
quote:
Originally posted by Tony Goertz:
The cap on both of mine were spot C9 . In your pic it looks like the cap may have leaked on the R89 resistor as it is all black.
Mine was replaced with 68uF 50V 105degC capacitor.


Tony - I could not find the 50v with the same dimensions, but was able to locate the same 16v that is on the board now. I’ll give it a try and report back.

TLRandall






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posted 03-05-2021 05:22 PM     Click Here to See the Profile for TLRandall     send a private message to TLRandall   Edit/Delete Message   Reply w/Quote   Search for more posts by TLRandall
Thanks for everybody’s help, it worked! Now I need to pull the dash from the yellow and do the same thing.



garysss





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posted 03-05-2021 07:20 PM     Click Here to See the Profile for garysss     send a private message to garysss   Edit/Delete Message   Reply w/Quote   Search for more posts by garysss
Good job Tom, thanks for update.
ed monahan






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posted 03-05-2021 10:23 PM     Click Here to See the Profile for ed monahan     send a private message to ed monahan   Edit/Delete Message   Reply w/Quote   Search for more posts by ed monahan
Great work. Needs a sticky???
TLRandall






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posted 03-06-2021 12:20 AM     Click Here to See the Profile for TLRandall     send a private message to TLRandall   Edit/Delete Message   Reply w/Quote   Search for more posts by TLRandall
Thanks Gary & Ed. This is what the instrument cluster had been doing prior to the fix. Until I saw the picture in Tony’s sticky, I wasn’t really sure what it was that was causing this. Dealers were leaning towards a bad BCM, another said it was poor solder joints on the boards. I have been trying to figure these two cars out for years, since they both went bad within weeks of each other. Looked at the C9 once before, but I was looking for a bulged out top on the capacitor. Did not recognize the leaking from the bottom as the issue until I saw that post. Fixed for less than $3.


Nick00800


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posted 03-08-2021 11:19 PM     Click Here to See the Profile for Nick00800     send a private message to Nick00800   Edit/Delete Message   Reply w/Quote   Search for more posts by Nick00800
Glad it was the same issue as I had and you were able to fix it. It’s a much better driving experience when you know how fast you are going and if you have gas.
2000SunCity


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posted 03-03-2024 01:15 PM     Click Here to See the Profile for 2000SunCity     send a private message to 2000SunCity   Edit/Delete Message   Reply w/Quote   Search for more posts by 2000SunCity
I am a new owner and obviously new to this board. Let me just say that I am so impressed with the responses and sense of community. I have had no trouble with my guages but sure as anything it will happen now after reading these great suggestions. Thanks for your willingness to help. Tim

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