posted 12-02-2010 12:22 AM                  

Payment has been sent at this time.

Sorry for the delay in getting this done.
I use a pre-load credit card for internet purchases. This requires me going to the shop to load the card. I do not use my normal credit cards as years ago I lost over $ 5,000.00 due to internet fraud and lost my case to the credit card company.

Anyway, the last week has been extremely busy for me in business as I am staffing up and under a lot of training requirements.

I read your post and was sorry to see it, but I can completely understand your position. You have every right to be upset with me. All I can offer you is my sincere apology for the delay. As far as what others say, I'm sure I cannot recall them but I NEVER haggle price. I pay for what people ask for.

Being a business owner, I am constantly pulled in different directions with every single phone call. That is why I am staffing up to take some of the pressure off of me. I have been rebuilding my business after a complete loss from Hurricane Ike.

I would ask you a favor, if I owe someone money from this site, then it is simply an oversite and would like to settle my debt to them. Would you please ask them to contact me so I can get payment out to them.

As far as broken purchase promises, yes, I may have done that in the past due to my schedule getting so overloaded I just forgot about it. Again, that is my fault for not recording it. No excuse for me doing that.

Again, my apologies to you for the inconvenience it may have caused you.

If you have since sold the item to another party, then I invite you to keep the $ 75.00 I just transferred to you as a token of good will.

In closing I would like to add that years ago I purchase and paid for an item from a gentleman on the east coast, it took him over a year to ship the item to me. I never pressured him, never complained, never any negative words.
Many of you might remember this man, he was the one many of you sent a card to wishing him well while his son lay in coma from an automobile accident. A story I posted on here and asked members to send to him to help keep his faith and spirit up. Yes, the item did show up. And yes, his son did come out of coma.

posted 12-02-2010 10:42 AM                  

I my case, I've always attempted to keep people informed as to expected delivery dates. I order based on voluntary response. I have to pay for all parts ordered, often when ordered. Not paying for a part ordered hurts me not the supplier.

I appreciate when someone has the courtesy to tell me that they have changed their mind. I've also issued refunds to people that ordered a part, pre-paid and then sold their car.

I also understand when it takes awhile to pay. Last summer or mid-October is more than enough time for anyone to respond to a request for payment of an item that they ordered. And people on this site beat up vendors. Trust is a two way street.

posted 12-02-2010 10:14 PM                  

It is always "buyer beware", unfortunately, mostly due to the "once bitten, twice shy" principal. But, after all, a bird in the hand is certainly worth two in the bush, and never ignore the obvious that people in glass houses should never throw stones!

posted 12-06-2010 07:22 PM                  

I received my hitch cover today and I LOVE IT.

Talk about a really cool item to have.

Steve, thanks for everything.

And big thanks for packing it so very well.