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Author Topic:   Power Window Repair
Swampeast


From:Huntsville , Alabama , USA
Registered: Aug 2023
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posted 03-04-2024 06:26 PM     Click Here to See the Profile for Swampeast     send a private message to Swampeast   Edit/Delete Message   Reply w/Quote   Search for more posts by Swampeast
Found a great company in Phoenix, AZ that rebuilds the regulators and motors. They are very reasonable and give a lifetime warranty.
ALLEY CAT






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posted 03-04-2024 07:03 PM     Click Here to See the Profile for ALLEY CAT     send a private message to ALLEY CAT   Edit/Delete Message   Reply w/Quote   Search for more posts by ALLEY CAT


.

It appears someone had their fix done there.... You think it was a $99 repair like it says on the sign?

So one would have to remove their broken unit,,, pay to ship their broken window regulator to them.....they build you a new system, and ship back to you.

You might check out the full-price for a grand total.

I would stick to the Tom Mills/Jefferson Auto replacement unit which will last forever... Support our Prowler vendors

ed monahan






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posted 03-04-2024 11:01 PM     Click Here to See the Profile for ed monahan     send a private message to ed monahan   Edit/Delete Message   Reply w/Quote   Search for more posts by ed monahan
STARTING at $99. Ending with an additional 9. Lol
2000SunCity


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posted 03-06-2024 08:55 AM     Click Here to See the Profile for 2000SunCity     send a private message to 2000SunCity   Edit/Delete Message   Reply w/Quote   Search for more posts by 2000SunCity
Currently my windows are fine but it will happen at some point. I am in the Phoenix area so will let you know if I have occation to use them.
Tom Mills





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Tom Mills / Prowler Parts
www.plymouthprowlerparts.com

From:Niles, Michign, USA
Registered: Nov 2000
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posted 03-06-2024 11:20 AM     Click Here to See the Profile for Tom Mills     send a private message to Tom Mills   Edit/Delete Message   Reply w/Quote   Search for more posts by Tom Mills
quote:
Originally posted by ALLEY CAT:


.

It appears someone had their fix done there.... You think it was a $99 repair like it says on the sign?

So one would have to remove their broken unit,,, pay to ship their broken window regulator to them.....they build you a new system, and ship back to you.

You might check out the full-price for a grand total.

I would stick to the Tom Mills/Jefferson Auto replacement unit which will last forever... Support our Prowler vendors


And when all the smoke clears you still have a crappy plastic tube original style regulator that is guaranteed to break again.

Stray Cat





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posted 03-11-2024 07:29 AM     Click Here to See the Profile for Stray Cat     send a private message to Stray Cat   Edit/Delete Message   Reply w/Quote   Search for more posts by Stray Cat
I had my Viper done there and they are amazing, $649 for both sides. High Quality and great service and will do ANY car. But, unlike the Prowler, there is NO ONE that I know of making a good replacement for a Viper. So like others, I bought Tom Mills Replacement for the Prowler when they fail. Upstairs in a box!

John

This message has been edited by Stray Cat on 03-11-2024 at 07:30 AM

TooHipCat


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From:Los Angeles, CA, USA
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posted 03-11-2024 02:25 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
quote:
Originally posted by Tom Mills:
And when all the smoke clears you still have a crappy plastic tube original style regulator that is guaranteed to break again.

Hi Tom,
I am currently looking into your gear driven system I've heard so much about.
I find the installation video a little intimidating.
Is the installation as difficult as it looks?

I repaired my drivers side regulator 10 years ago and yes, it's broke again.

I also felt a little uneasy in the installation video watching the installer hammer down the bracket onto the door glass, even though he was using a rubber mallet.

Thank you sir for your input and have a great day.

Regards,
Brian

TooHipCat


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posted 03-11-2024 02:38 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
quote:
Originally posted by Swampeast:
Found a great company in Phoenix, AZ that rebuilds the regulators and motors. They are very reasonable and give a lifetime warranty.

Hello everyone,
I found this companies info on Instagram last year so I decided to shoot them an e-mail, out of curiosity.
I believe it's the same company that Swampeast posted.

Here was their reply:

Hello, we offer rebuild services for your OEM prowler regulators that would involve shipping us your broken parts for repair. We replaced the tubing that commonly breaks and add steel cable braiding that prevents breaking in the future. We also offer a lifetime warranty on the repairs. I have included further instruction below.

We can repair the power window regulators for your Plymouth Prowler for $299 each plus shipping with a lifetime warranty on the repair.

Turn-around time is 48 business hours. Once your part has been received, you will be notified and then we will call again for payment when the part has been inspected and is ready to be shipped back to your location.

PLEASE READ THE INSTRUCTIONS BELOW VERY CAREFULLY!

Step 1 - Complete the REBUILD AND RETURN FORM here: https://powerwindowrepair.com/rebuild-return-order-form/. If the form does not submit properly, just download and print the form from the bottom of the page and include it in your package.

Step 2 - Remove the part and inspect that all parts and pieces are present and accounted for. If you are sending a cable action regulator we MUST receive all cables, cable sheaths, the spool wheel, the spool wheel cap and the glass carriers (metal pieces/plates), and window motor in order to complete this repair. DO NOT SEND GLASS. The glass is at high risk of damage during shipping and we are not responsible for any missing or damaged parts if the box gets damaged in shipping.

Step 3 - Please email or text pictures of the entire window regulator. Not zoomed into anything in particular we just want to verify that all necessary components that are needed will be shipped. Please submit pictures of both front and back of the regulator to powerwindowrepairaz@gmail.com or text them to (480) 524-0690 for approval. We cannot stress enough how important this is. Missing parts will delay the process and we will not be held responsible for any additional labor charges or storage charges on your end. If missing parts have been discarded, and custom fabrication of such parts is required additional charges may apply, but you will be communicated with and approval from your part will be needed before any additional work is done.

STEP 4 - Call us at (480) 570-5116 and let us know the part is shipping to our location and the method by which you will be sending it

STEP 5 - Ship your part! You will be responsible for shipping to and from our location. We highly encourage you to get shipping quotes through your preferred shipping provider. Make sure you have approx. weight, length, width, and height
Please Note:
-Make sure to properly package and secure any loose pieces as we are not responsible for any missing or damaged parts if the box gets damaged in shipping.

-The box used to ship your part back may not be the same size as the box that you send your broken part in. Due to the way some regulators are designed and once rebuilt the box must be large enough to secure your part so as to not compromise the integrity of the repair.

STEP 6 - We receive the part, inspect it and call to notify you that it's here.

STEP 7 - The part is rebuilt, inspected and is marked ready to ship

STEP 8 - We will call you to take payment over the phone and discuss return shipping. If not otherwise requested, the part will be returned and shipped back USPS Ground.

STEP 9 - The part is packed and shipped the same day payment is taken, if payment is received before 4pm MST

If you'd like additional information on our repair, you can visit us at http://powerwindowrepair.com/what-makes-power-window-repair-different/ or call (480)570-5116 to speak to a diagnostic technician

DON'T FORGET!!...When you are ready to ship please call us at (480)570-5116 to let us know it's on the way, and then ship your part with all pieces, including those that are broken to:

Power Window Repair
Rebuild & Return Services
2439 E McDowell Road
Phoenix AZ 85008
(480)570-5116

Warm Regards,
Kristy

Your Power Window Repair Team
(480)570-5116 Shop
2439 E. McDowell Rd.
Phoenix, AZ 85008 www.PowerWindowRepair.com
5-Star Rating on Yelp!
5-Star Rating on Facebook
A+ BBB
A+ Angie's List


TooHipCat


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posted 03-11-2024 02:44 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
All I can say regarding my post above:

Tom Mills





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Tom Mills / Prowler Parts
www.plymouthprowlerparts.com

From:Niles, Michign, USA
Registered: Nov 2000
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posted 03-11-2024 03:02 PM     Click Here to See the Profile for Tom Mills     send a private message to Tom Mills   Edit/Delete Message   Reply w/Quote   Search for more posts by Tom Mills
They will rebuild it back like it was when new, which is all they can do. Which is a total engineering disaster, guaranteed to break again. You will be lucky if you can get it back in the small access hole in the inner door panel without breaking it. JMO

This message has been edited by Tom Mills on 03-11-2024 at 03:03 PM

Tom Mills





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Tom Mills / Prowler Parts
www.plymouthprowlerparts.com

From:Niles, Michign, USA
Registered: Nov 2000
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posted 03-11-2024 03:17 PM     Click Here to See the Profile for Tom Mills     send a private message to Tom Mills   Edit/Delete Message   Reply w/Quote   Search for more posts by Tom Mills
quote:
Originally posted by TooHipCat:
[B]Hi Tom,
I am currently looking into your gear driven system I've heard so much about.
I find the installation video a little intimidating.
Is the installation as difficult as it looks?

I repaired my drivers side regulator 10 years ago and yes, it's broke again.

I also felt a little uneasy in the installation video watching the installer hammer down the bracket onto the door glass, even though he was using a rubber mallet.

Thank you sir for your input and have a great day.

Regards,
Brian

[/B]



We use a heavy plastic hammer to install the channel on the glass. It's really not a problem. I have had a lot of owners install the regulator kits themselves over the years and they had a few questions, but seemed to have had pretty good luck with the installation. They come with very thorough instructions and pictures.


This message has been edited by Tom Mills on 03-11-2024 at 03:18 PM

TooHipCat


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From:Los Angeles, CA, USA
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posted 03-11-2024 04:10 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
quote:
Originally posted by Tom Mills:
[QUOTE]Originally posted by TooHipCat:
Hi Tom,
I am currently looking into your gear driven system I've heard so much about.
I find the installation video a little intimidating.
Is the installation as difficult as it looks?

I repaired my drivers side regulator 10 years ago and yes, it's broke again.

I also felt a little uneasy in the installation video watching the installer hammer down the bracket onto the door glass, even though he was using a rubber mallet.

Thank you sir for your input and have a great day.

Regards,
Brian


We use a heavy plastic hammer to install the channel on the glass. It's really not a problem. I have had a lot of owners install the regulator kits themselves over the years and they had a few questions, but seemed to have had pretty good luck with the installation. They come with very thorough instructions and pictures.


Thank you Tom for replying so quickly.
I'll be in touch with your shop soon.

Regards,
Brian

Stray Cat





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From:Dayton, Ohio, USA
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posted 03-11-2024 08:25 PM     Click Here to See the Profile for Stray Cat     send a private message to Stray Cat   Edit/Delete Message   Reply w/Quote   Search for more posts by Stray Cat
Here are some pics. First, if you own a Prowler, Tom's design is completely re-engineered and far superior. And that's what you should buy, like I did. But if you have a car where there wasn't a "Tom Mills" to fix the junk the factory put out (the 2005 Viper has junk door panels, Junk door regulators, Junk door/Window trim, junk guides. I've changed all that on mine. $2000 plus to fix and the ONLY window regulator fix was this place. The quality of what they did was impressive. Plastic? I believe they told me that they wrapped ( you can see the pics) metal replacements. For now, my windows now go up and down beautifully and the window "drop" actually works. I used Doug Shelby metal guides and I just spent $600 bucks on a set of window guides custom cast and machined from a gwntleman in Canada. I got one of the last sets. They are beautiful. See pics for before and after this place fixed my Viper Window Regulator. But again, if you have a Prowler, Tom's product is far superior.

John

This message has been edited by Stray Cat on 03-11-2024 at 08:36 PM

TooHipCat


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posted 03-11-2024 10:46 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
quote:
Originally posted by Stray Cat:
But again, if you have a Prowler, Tom's product is far superior.


John,

Thank you for your recommendation.

Stumpy38


From:Salem, Ontario , Canada
Registered: Dec 2003
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posted 03-12-2024 11:15 AM     Click Here to See the Profile for Stumpy38     send a private message to Stumpy38   Edit/Delete Message   Reply w/Quote   Search for more posts by Stumpy38
quote:
Originally posted by Tom Mills:
They will rebuild it back like it was when new, which is all they can do. Which is a total engineering disaster, guaranteed to break again. You will be lucky if you can get it back in the small access hole in the inner door panel without breaking it. JMO

Tomís kits are top shelf. I bought right and left sides a couple years ago for my silver 2000.

I recently picked up a 2001 black tie and will be ordering a set for it once Tom has stock in the spring.

100% endorse Tomís kits.

TooHipCat


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From:Los Angeles, CA, USA
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posted 03-12-2024 07:32 PM     Click Here to See the Profile for TooHipCat     send a private message to TooHipCat   Edit/Delete Message   Reply w/Quote   Search for more posts by TooHipCat
quote:
Originally posted by ALLEY CAT:

Support our Prowler vendors

A/C brings up a good point.

Thanks again everyone for the positive feedback regarding Tom's gear driven regulators.

Regards,
Brian

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