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Author | Topic: HARDTOP |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-19-2007 09:10 PM
Thanks blackcat - keep these responses coming - I know there are many more problems than we are seeing on this thread. And my seal over the passenger door has dropped down and I can't figure how to get it back in (and that is on a second generation top). My top also has 4 areas where the paint has rubbed off in shipping and Norb said he would send touch up paint - never received....... Wally |
MDProwler POA Site Supporter Prowler Junkie From:Fallston,MD USA |
posted 03-20-2007 09:26 AM
WOW, and I thought everyone just couldn't do without a hardtop. You never hear this many complaints when there is a drive to get 5 or 6 people together to do an order for new hardtops. I'm obviously going to be in the minority on this issue but just because something gets better later on does not entitle one to get a free upgrade. Did we get new shocks when DC changed back to Koni's? Did we get new front plastic latching clips for the top when they changed from the cheap gray clips to the better black clips? NO. ( I could go on and on here but you get the point) I believe the pin issue has been around for quite awhile and anyone ordering should have known about that issue. I have several items from TGF and do they fit perfectly? No. Welcome to the world of custom accessories. If something is not to ones liking they have the option of returning it or selling it. I don't think most people lose money when selling a hardtop. Nor do I see many selling them because of the minor issues with them. They enjoy them enough to resolve the issues themselves or just deal with it.
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pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-20-2007 11:31 AM
I agree with one point. The pin issue has been around for a long time BUT discussed very little as to Metalcraft's ownership of the problem. They knew about it and chose not to correct it and then when obviously forced into a correction they charge a ridiculous price for the fix. And I am positive that if most of us realized the complexity of making the top work we would have reconsidered the purchase. (I cannot find where this problem was discussed at great length). There seem to be many people on here loyal to Metalcrafter regardless and are willing to look the other way. There are many of us with fixed incomes and expect a purchase to work without the cost of tweaking or purchasing something to make it work. Sorry but I don't agree with any of your opinions MDPROWLER Wally |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-20-2007 11:35 AM
The following was sent to me via an email after he called me from California. I am witholding his name. Wally, |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 03-20-2007 09:24 PM
I somewhat agree with Gary (MDProwler), however, way back 4 years or so ago, there were no alternatives. You got the short pins, some instructions and a lot of frustration. I mentioned it but at that point there wasn't an option. I don't feel they "owe" me new pins but the negative publicity they are now getting here, where it counts, is going to hurt them somewhat. Secondly, you can't tell me that two nuts & bolts cost them $ 125. They could sell them to us previous customers for cost. I won't be buying a second hardtop, not that the pins are the sole reason for that decision, but it is a factor. The good will they would get for selling them to us MUCH cheaper would help the cause. Just my 2 cents. |
Mike Williams POA Site Supporter Prowler Junkie From:Tomball, TX, USA |
posted 03-21-2007 01:20 PM
My dealings with Metalcrafters have been great. Nani Harvey is right there when you call, if not she is back on the phone with you in a short amount of time. I'm still making adjustments with my hardtop and hate to hear about all that's happening regarding the pins. I sent Nani an email and asked that they read this thread; hopefully, as Ed said they will want to do something to offset the "bad publicity" they've gotten over these pins. |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-21-2007 04:55 PM
Hi Mike, How long have you owned your hardtop that you are still making adjustments? Maybe the pins are working for the great majority of those that have them - we aren't seeing very many respond so far - if that's the case it would not cost Metalcrafters much to help those of us that have complained. And maybe those non-responders could let us in on their secret as to how a non-mechanical guy like me can get this hardtop to attach correctly. If a Prowler Tech, after talking to Norb, cannot fix the problem, I would think the problem is real..... I personally believe that many people are having the same problem and are just choosing not to comment. Thank you all for your input, Wally |
cmblockhus POA Site Supporter Prowler Junkie From:Citrus Heights CA. |
posted 03-24-2007 12:44 AM
I have a short story on the pins you may be interested in. I begin back in December of 2002 I took delivery of my first ever hard top and installed it on the SUNKIST cat after adjusting as instructed by TGF I was driving 48 miles each way to work everyday and it very soon became a daily thing to adjust the top because it would loosen up so much in the mirror I could see the whole third light on a freeway bump. I dreamt up a way to modify the pins to lock them in place and that was the end of my problem well within a month or two Scott Curtis called for info on what I had done so I explained to him the process I used and he came up with his new improved pin the cost of them is high because someone has to machine them out on a couple of different laths and a broach so comes the $125.00 cost of his and TGF mine were not very fancy and a pain in the a$$ to modify if your not real apt at doing mechanical things but only cost about $1.50 each. And so that is the true story of the long pin, the short pin TGF never made for the hard top it is a Chrysler part for the soft top as I was lead to belive. have a nice day block-buster This message has been edited by cmblockhus on 03-24-2007 at 01:01 AM |
akadvs1 POA Site Supporter Prowler Junkie From:Macomb, Michigan, USA |
posted 03-24-2007 11:23 AM
Wally, I am SO freaking glad you stood your ground with TGF!!! I bought my hardtop back in 2005 from TGF and it gave me nothing but grief. SO much, that I decided to sell the damn thing back in 2006. I think, NO, I know that TGF did a poor freaking design with the hardtop pins not staying affixed PROPERLY. I would have to adjust my hardtop everything single time I got back home from a cruise, HELL, sometimes I had to take a freaking wrench with me so that we it got loose I could just TRY to adjust it as needed until I could get home and take the damn thing off for another readjustment. Many of the POA members tried to help me when possible but the pins and nuts becoming loose from every single cruise just P-I-S-S-E-D me off because I paid a lot of money for something that did not work as I expected. YOU should get YOUR set of pins free at charge and should NOT have to pay the freaking $125 TGF is pissing about. I also spoke to Catherine back in 2006 about my on-going issue, she mentioned by phone that TGF was going to mail me a set of the larger pins "FREE of CHARGE," but guess?????? I NEVER GOT THE DAMN THINGS SO I SOLD THE FREAKING TOP JUST SO THAT I WOULDN'T HAVE TO KEEP ON DEALING WITH THE FACT THAT EVERY TIME I NEEDED TO ADJUST THE PINS ONE MORE TIME!!! Sorry I seem to bitter about this issue, but many POA that I spoke to about this during one of the cruises knew how upset I was so have spent that kind of money and get no support from the manufacturer. The top indeed makes the car look outstanding, and every car that I have seem with one on makes you to take another look at it but what's the use if it doesn't work, rattles, and could possibly ruin a very expensive trunk lid should this hardtop happen to come off? Regards, |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-28-2007 12:06 PM
It appears the responses to this subject have about run their course. It appears the only alternative we have is ordering a new improved "pin assembly" from obi-wan (Scott)... BUT all of the negative stuff I am now seeing concerning obi-wan bothers me. I do not want to send $125 and wait 6 months OR possibly never receive the product. Any ideas? I just cannot find it in me to trust someone who cannot take 5 minutes to respond to the members of this group. And what is going on with you folks who are defending Scott and Bob? THERE IS NO DEFENSE FOR WHAT THEY ARE DOING.............. |
DanMan POA Site Supporter Prowler Junkie From:North Ft Myers, FL |
posted 03-28-2007 01:20 PM
Wow! Was thinking of doing some business with TGF. Sure glad I saw this post. |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 03-28-2007 08:44 PM
Can anyone post a picture of the old type pins and the new type pins? One or the other? Maybe put a ruler next to it so the size is apparent. Thanks for any help. |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-29-2007 11:33 AM
Hi Ed, I have been away from home for a week and I have that picture on my computer. I think I found it on one of obi-wan's responses long ago. You should be able to find it on a search. If not, I will attach it here when I return - I should be home Saturday. Wally |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 03-29-2007 01:31 PM
Pocotoo, thanks. I found the pic. Koastal Kat posted it. Thanks again. |
Mr.Mcgoo POA Site Supporter Prowler Junkie From:AZ USA |
posted 03-29-2007 01:43 PM
Are the ones on the right made by Obi-Wan or TGF? I have the shorter ones but I ended up using nylon lock washer type nuts and had no problem with it loosening up but it had to be tighten in position and not easy to take it off and to put it back on I would be starting all over again. So it is time to get the long ones. Gary |
pocotoo POA Site Supporter Prowler Junkie From:Renton, WA USA |
posted 03-29-2007 02:21 PM
The long one is the obi-wan version |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 03-29-2007 06:12 PM
Anyone have an spare long one that could be used as a prototype? Either Obi or TGF would work okay, I think. |
BradleyG POA Site Supporter Prowler Junkie From:Dallas, Texas |
posted 03-29-2007 09:51 PM
Ed, I think you could rent one from TGF for $62.50, plus shipping... Both ways... IN ADVANCE!! PS. Yes, I was trying to be funny.... again. |
docjc65 Prowler Junkie From:Derby, Ks. USA |
posted 03-29-2007 10:14 PM
Wow! I was thinking of adding a hard-top..now I think I will wait. There have been so many posts regarding unreliable manfacturers of Prowler after market parts lately. These businesses need to step up to the plate or they need to get out of the business. They are certainly hurting the lovers of Prowlers! It is great to have this venue for Prowler owners to let others know of those who are not reliable and of those who value their reputation by doing right by what they produce! |
Dubai Kat Prowler Enthusiast From:Dubai, UAE |
posted 03-30-2007 03:00 AM
Hello Every one, does the hardtop work well with the new longer pins or there are some issues still. Thanx. Abdul, |
Blue Kat POA Site Supporter Prowler Junkie From:Tucker, GA USA |
posted 03-30-2007 08:01 AM
I am tired of my hardtop rattling, so I called TGF and ordered a set. I love the hardtop, but hate the rattles. I am not wild about paying an extra $125, but if this works, it is well worth the cost. Nani at TGF was super helpful and returned my call quickly. The shipping department called later in the day to confirm my address and said it was going out that day. First Class Service from TGF. |
GRROWL POA Site Supporter Prowler Junkie From:Herndon, VA |
posted 03-30-2007 08:15 AM
First of all, TGF should be supplying the new pins on request, no questions asked, to any prior purchaser. We're certainly not getting the service and support we had become accustomed to from TGF. Yes, it is a definite design defect. Although I haven't had any problem with mine loosening (put them in tight with Loctite), one of them is literally holding on with only one thread and it's just a matter of time. However, if we want to solve the problem at a reasonable price, I see at least 3 possible easy ways: 1. Has anyone talked to Art Stoner? Looking at his J-hooks with the precision weld, it should be an easy matter for him to modify the pins by cutting off the threaded portion and welding on a longer threaded piece (and adding a nut as well if a hex-section is desired). I would think this would be equal (or even less expensive) than the J-hooks since there's no custom pices. 2. Lacking the above, when mine finally goes, I just go down to Home Depot, but a couple of hex threaded-rod couplers (or maybe one, cutting it in half) and extend the threaded rod using permanent Loctite. 3. If someone has a spare set of original pins that they want to donate to the cause, send them to me (PM me for address) and I'll take a look at doing #2 and post the process for the public domain. I might even be bribed ($50-bucks?) into doing this as a service on an exchange basis. Yes, I agree that TGF should step up and resolve their problem. No, I don't believe it's worth this much complaining when there should be a simple solution if we want it. -GRROWL
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Dubai Kat Prowler Enthusiast From:Dubai, UAE |
posted 03-30-2007 09:52 AM
Blue Kat, could you let me know how the longer pins workout once you recieve them. Also, i know that a group recently recieved their hardtop which had the longer pins, so i would like to get their feed back too. i am planning to order few hardtops for over seas but i dont want to run in technical problems. So any feed back from the recently purchased group will be appreciated. Thanx All. Abdul, |
cmblockhus POA Site Supporter Prowler Junkie From:Citrus Heights CA. |
posted 03-31-2007 11:23 PM
FIX your own hard top for just a few $1.00. See the above picture posted by Ed, Weld a nut on the flat top of the stock surface of the original pin set up toss the nylon washers, place a lock washer above the bottom nut under flat washer, install second nut for a jamb when done lighting, when done tithing with a 1/2 open end in the hole and turn the lower nut to pull the top tight and lock in position by lighting the bottom nut to the jamb nut. Your done. |
RBADKAT POA Site Supporter Prowler Junkie From:Green Valley, Arizona, USA |
posted 04-01-2007 01:47 AM
For what its worth...... Curtis ( Block Buster) is very correct on how to fix the problem. I had this same problem. When Curtis was on his California, Arizona, New Mexico tour a few years ago I had the chance to meet him and explained to him the problem I was having with my Hardtop. He gave me the $1.50/$3.50 solution that he had used on his hard top and if you follow his instructions you to can solve the problem. All you go to do is have the Nut welded on the top part of the washer and WALA you have a way to tighten the PIN from the top and the bottom. Not had a problem since, it cost me a whole $3.50 to have some one do the welding. Didn't need a longer pin just a way to be able to tighten the top and the bottom at the same time.... Best $3 bucks ever invested..... Curtis, thanks..... Why spend more then $3.00? Dan G... |
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