posted 02-24-2004 11:46 AM                  

"it was a demo with 3000km on her. Anyway they told me
I would have bumper to bumper for 3 full years from that
date."

Key words: "they told me"

Did they say it was a brand new car without a previous owner? What does your paperwork say,,,NEW OR USED? If new, it had a MSO title and should have a full 3/36 warranty,,,,unless they listed it "in service".

Do a records search where you register the car and see if it had a previous owner. This may come down to getting a lawyer to review your documents in challenging the dealership.

JMO

posted 02-24-2004 03:50 PM                  

quote:

---

Originally posted by GRROWL:
If you go to Google and search for "Chrysler 7 year 70000 mile warranty" you'll find several listings from Chrysler dealers, the following being typical:

"Special Upgrade Plans to the 7 yr /100,000 mile "Powertrain Pledge" (offered Nov '01 to July '02)

Special Upgrade Plans to the 7 yr / 70,000 mile powertrain warranty (Standard warranty on all Chrysler, Dodge and Jeep vehicles purchased 7/9/02 or later)"

It's clear that the 7/70000 powertrain warranty starts on the in-service date, BUT MAKE SURE THAT YOUR IN-SERVICE DATE IS THE DATE OF YOUR PURCHASE BEFORE YOU DRIVE AWAY - MAKE THE DEALER SHOW IT TO YOU IN THE COMPUTER. There have been several horror stories in here about how the in-service date occurred years before the purchase, even with a "new" prowler from a dealer.

Just suggest you cover your bases and know where you stand.

-GRROWL

---

posted 02-25-2004 07:16 AM                  

If you want to take advantage of the warranty while you got it.

Look closely at the car for:

Leaking front shocks
belt noise
bubbling chrome on front wheels, and to a lesser extent, the back wheels.
Have your hood struts replaced if they are not keeping the hood up (a lot fail...mine did)
look for cracks in the headrests or seats.
Make sure your gas gage works properly.

These are all covered 100% under the 3/36 warranty.

Other than that the car is as reliable as any other production car and I drive it every day.

good luck!

posted 02-25-2004 07:21 PM                  

When I purchased my Kat which was used (1398 miles) having a 7/70 warranty was very important and for me was a requirement.

Prior to purchasing the Kat the seller told me the car had a 7/70 warranty and I took the word of the seller who I found here on the Prowler Owners web site.

Well it turns out the car only has a 3/36.

The seller said well, they thought it had a 7/70.

I have tried to come to an agreement with the seller and offered to go 50/50 to put a 7/70 on the Kat. Now no one responds to emails or answers the phone.

So does anyone from Oklahoma know what the laws of that state are for small claims court.

I guess I'll also go to the United States postal inspectors since the US mails were used in this transaction and I believe that would constitute mail fraud.

Hopefully you and I can both get our warranty problems resolved.

posted 02-25-2004 08:36 PM                  

If not,,,call them: 1-800-521-9922

If it did have the 7/70 Limited Powertrain Warranty,,,,you only have 60 or 90 days to pay the transfer fee involved.

If it doesn't have that extra warranty, you still can purchase a better extended warranty (Maximum Care Extended Warranty). Check with us for the dealer to call for the best price.

To be fair about the whole deal, you state the sellers listed the car on this website. That is true, but they really were not POA involved members. They just used the website to sell their cat. I also dealt with them on the cat you bought,,,,and they did tell me it had the 7/70 warranty. Understanding the warranty they advertised,,,I knew I was going to have to add the better extended warranty to be safe for the long run of ownership.

posted 02-28-2004 12:50 AM                  

The "in service" date is really key, since "in service" doesn't necessarily mean the date of first sale from a dealer to a customer...dealer titles can count as in service dates too If it's a DC dealer, ask to see if you can see the "VIP" report for the car. I think it's just an acronym for the computer system...it's just a report that lists the owner name and address, in-service date, and the service history of the vehicle (useful if you want to see if the ball-joint recall was done and who did it).

For 2001 models, that in service date on the report is really important as there's a cutoff between the 3 yr and 7 yr warranties. The change happened mid year (was it August? please referesh memory). Out of all of the time I've owned my kat, she's been in for repairs nearing 1/2 the time. Essentially, I'm trying to get all possible repairs done before my comprehensive warranty expires (of which the expiration date my own dealer misrepresented...but that's just another bad dealer story of which I'm sure there are plenty on this board).

All that said, does anyone have specifics as to the cost and extent of coverage of the additional 7/70 warranty from DC? I was under the impression that it covered powertrain only...things like rims, leaky tops, the "squeaks", and gas gauges weren't covered and that covereage extended only to *unmodified* engines, transmissions, and brake systems. Am I completely off?

I've been trying to justify getting an additional warranty for my "new" kat too. The commentary I've seen seems to indicate the extended DC warranty wouldn't cover the most common problems with the car and seemed to not be a good investment.

Even now my local dealer here in SB is claming that their mechanics can't hear the squeaks in my kat even though they're obvious. I bet 1 month from now when my warranty expires they'll hear them...or will still be waiting for parts to arrive so the warranty convienently expires like the last 2 week long wait period she was in for repairs.

Does anyone have a recommendation for a *top notch* dealer to examine kats still under warranty for reparis anywhere in california? Is CJ in Stockton, or am I completely mistaken?

posted 02-28-2004 07:35 AM                  

then,,,,,near the left side of page UNDER Vehicle Care Center >>> CLICK on >>> Warranty Information.

This will bring up the exact content of the 7/70 Powertrain Warranty.

If you want the names of the better DC service dealers in your area, I'd contact Larry Lord in Colton, Jim Stallings in Oak View, or Dan Garcia (RBADCAT) in Simi Valley.

If you are planning long term ownership, I'd buy the Max Care extended warranty to provide you with more protection. In my other post above, you will find the name/800 number of the dealer giving the best prices on purchasing this plan. Prices vary, due to what you want as far as mileage limits and whether you choose $0, $50, $100 deductible.

posted 02-28-2004 11:49 PM                  

Thank you so much for all of the feedback on warranties. It's been incredibly helpful in my decision making process I had been unaware of the surcharges based on years since in service date, only the Prowler surcharge.

Interesting to note is that the 7/100k $0 deductible warranty is only available to the original owner of the vehicle. Looks like those of us who had vehicles titled by dealers have at least one of the Mopar/DC warranty options removed

A side note...do DC extended service contracts transfer with sale of vehicle? All the docs I have state that the service contracts don't transfer, only the new vehicle warranty.