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Ball Joint Failure

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Author	Topic: Ball Joint Failure
rraite POA Site Supporter Prowler Junkie From:lawton, oklahoma Registered: Nov 2004 Admin Use	posted 05-27-2011 04:09 PM I haven't posted in a long time so first let me say Hello to all!! I hope everyone is doing fine! Last night i get a call from my friend Terry he has a 2002 gold with 39.000 miles on the clock. He bought it new in 2003. Anyway last week he pulled out of a gas station and at about 10 MPH his driver side lower ball joint failed and slammed him into the curb. I told him to call Chrysler. This morning to his surprise they had a local dealership pick the car up and told him they would repair it for free. So what do you all think about this issue? Is it going to take someone getting hurt before Chrysler dose something? I know we haven't had allot of failures but also not that many prowlers on the road, most are garaged or stored away. Thanks for your input Take Care Richard This message has been edited by rraite on 05-27-2011 at 05:06 PM
Marty Usher POA Site Supporter Prowler Junkie From:San Antonio, Texas, United States Registered: Jun 2001 Admin Use	posted 05-27-2011 04:18 PM Chrsyler has done something - they issued a recall many years ago (maybe 7 or 8) and have repaired all balljoints at no cost to owners. Most people on this site had the recall work done back then. You can search balljoint or recall and see dozens of threads about it if you want more info. This message has been edited by Marty Usher on 05-27-2011 at 04:21 PM
rraite POA Site Supporter Prowler Junkie From:lawton, oklahoma Registered: Nov 2004 Admin Use	posted 05-27-2011 04:25 PM Hi Marty Yes i'm aware of the recall. I told him to check to see if he had the ball joints with the X on them and will get back to me. But would the 2002 models have come out with the new ones?
idive POA Site Supporter Prowler Junkie From:Texas USA Registered: Apr 2003 Admin Use	posted 05-27-2011 07:16 PM It shouldn't matter if they came out with the new ones or not. If they came out with the new ones and they failed, he definitely needs to contact NHTSA to let them know of this. If they didn't come out with the new ones it should not have been sold to him without having the recall done first. If he ever had it at the dealer for any service they should have noticed the recall wasn't done and let him know they would do it then. If at any point he had the new ones on his car, he seriously needs to let NHTSA know about this. Chrylser won't tell them about it and if nobody tells NHTSA about the new ball joints failing too, nothing will ever be done about it. You can call the dealer or look it up online with the vin number to see if the recall was done. I would try online first, then see if the dealer confirms it and do it before they fix it for this, if possible, otherwise you'll have to find out if they are talking about replacing them after this failure or if/when they were previously done.
rraite POA Site Supporter Prowler Junkie From:lawton, oklahoma Registered: Nov 2004 Admin Use	posted 05-27-2011 07:22 PM Thanks idive for the info! I will let him know and make sure he reports this. Richard
Marty Usher POA Site Supporter Prowler Junkie From:San Antonio, Texas, United States Registered: Jun 2001 Admin Use	posted 05-28-2011 10:09 AM I wasn't aware that any Prowlers came out with the new ball joints from the factory. I may be wrong but my impression is the recall happened after production stopped. If this is a case where the replaced balljoints are failing then I agree that is certainly a potential problem that all owners need to watch and if widespread, hopefully Chrysler will step up again.
padroo POA Site Supporter Prowler Junkie From:Chesterton, IN, USA Registered: Dec 2010 Admin Use	posted 05-28-2011 10:41 AM March 2003 Dealer Service Instructions for: Safety Recall No. C03 Front Suspension Lower Ball joints Here is the info on the Lower Ball Joint Recall Models 1997-2000 (PR) Plymouth Prowler 2001-2002 (PR) Chrysler Prowler IMPORTANT :Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
idive POA Site Supporter Prowler Junkie From:Texas USA Registered: Apr 2003 Admin Use	posted 05-28-2011 12:50 PM Good catch Marty and padroo. Sorry about my misinformation on that. I was thinking they had the recall sooner than that.
rraite POA Site Supporter Prowler Junkie From:lawton, oklahoma Registered: Nov 2004 Admin Use	posted 05-28-2011 01:41 PM As soon as i find out if the recall had been done on his car i will let you all know. Richard
padroo POA Site Supporter Prowler Junkie From:Chesterton, IN, USA Registered: Dec 2010 Admin Use	posted 05-28-2011 07:09 PM You can check on Chryslers database here to see if your recall has been done ore not. Enter your VIN. http://www.chrysler.com/webselfservice/chrysler/index.jsp?screenName=recall

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