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Author Topic:   Prowler Trailer Problem
Neal & Mary Ann Bardens


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From:Lowell Indiana USA
Registered: Jul 2002
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posted 04-20-2003 06:48 PM     Click Here to See the Profile for Neal & Mary Ann Bardens     send a private message to Neal & Mary Ann Bardens   Edit/Delete Message   Reply w/Quote   Search for more posts by Neal & Mary Ann Bardens
When we uncrated the new trailer for the yellow Prowler I found two problems. The first was primer showing through the yellow in several areas, and the trunk latch mounting was already broken. I discussed the issues with the dealer and he said that he would contact DC. DC said they would contact the trailer manufacture and see what they wanted to do. I figured that they would repaint it and repair the latch mount. I was pleasantly surprised when the dealer called and told me that the manufacture was replacing the complete trailer. Nice customer service.
Neal

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ransom1945

>
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From:Beaverton, Oregon, USA
Registered: Mar 2003
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posted 04-20-2003 07:02 PM     Click Here to See the Profile for ransom1945     send a private message to ransom1945   Edit/Delete Message   Reply w/Quote   Search for more posts by ransom1945
Larry Lord sells a kit to fix the trailer latch problems. Did you ever buy the trailer bra?.....Ransom
Larry Lord


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From:Colton, CA
Registered: Jul 2000
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posted 04-20-2003 09:38 PM     Click Here to See the Profile for Larry Lord     send a private message to Larry Lord   Edit/Delete Message   Reply w/Quote   Search for more posts by Larry Lord
Neal - Glad to hear that they're taking care of you so well with your trailer problem. It's really sad that they cannot do a better job with the latch problems.
A beautiful trailer and an absolute piece of junk for mounting the latch and also keeping it tight.

Ransom - Thanks for the mention of my latch reinforcement kit!
Did you get everything installed on your trailer yet?

ransom1945

>
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From:Beaverton, Oregon, USA
Registered: Mar 2003
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posted 04-21-2003 12:30 AM     Click Here to See the Profile for ransom1945     send a private message to ransom1945   Edit/Delete Message   Reply w/Quote   Search for more posts by ransom1945
With the help of CJ and the wonderful people at Beaverton Chrysler/Plymouth my new silver trailer should
be here in about two months. Then I'm going to put on your
latch repair up-grade kit! ......Ransom

Note: Finding Prowleronline.com was a life saver! This is
a great website. Lots of information and GREAT
people!

Neal & Mary Ann Bardens


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Prowler Junkie

From:Lowell Indiana USA
Registered: Jul 2002
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posted 04-25-2003 07:18 PM     Click Here to See the Profile for Neal & Mary Ann Bardens     send a private message to Neal & Mary Ann Bardens   Edit/Delete Message   Reply w/Quote   Search for more posts by Neal & Mary Ann Bardens
I have all of the Larry Lord trailer accessories, but the latch was broken at the factory.
Neal

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