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 update on crashed prowler
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phillyprowlin Prowler Newbie From:philadelphia, pa. USA |
posted 08-30-2000 10:31 PM
    
It has been a nightmare, the owner of the dealership has been a real jerk now he is claiming it was my fault that they crashed my car, he is trying to say my mats were improperly installed and thats why his foot slipped off the brake. the owner wont take my calls everytime I call they ask whose calling and then say he's in a meeting. I called Chrysler yesterday and they said they would call the dealer. They called me back today and told me that something is not right with there story, they claim the first hit was when his foot slipped off the brake and he hit the drivers door on the lift ( the door was opened )going towards the wall and the second hit was when he hit the wall tool box. but if that is true how did they smash the inside of the door. I would be here all night if I wrote down how upset and frustrated I am. And the thing that upsets me the most is that no one seems to be able to help me. Chrysler told me that something doesn't seem right but theres nothing they can do about it. They suggested if I want the car replaced and the dealer wont replace the car I would have to go to court. see the big problem is the car is a limited edition car and even if the dealer has to pay the depreciation since the hit, its hard to put a figure on the car because I don't know what the car would be worth later on down the line if it had never been hit. There is no blue book value. and no real set price the dealers are getting for the car. and they are a five star dealer and they are treating me like the whole thing was my fault. And in closing all I can say is I think laflam Chrysler on the black horse pike in Runnemede NJ. treats people and cars with no respect!! |
Gary C        POA Site Supporter Prowler Junkie Personal ScrapBook From:San Diego Area |
posted 08-30-2000 10:56 PM
Take them to court, I see where DC really doesn't have much to do with your problem. Please keep us updated, I really feel for you. Best of luck. how much damage are we taking about? |
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GPS John POA Site Supporter Prowler Junkie From:Illinois |
posted 08-30-2000 10:58 PM
Hmmmm, they drive YOUR car, so it's YOUR fault? Were those floor mats "standard issue" and delivered with the car? Did they have the grommet hole? Maybe Chrysler should issue a recall on the floormats. I'm taking mine out of the car and out of commission until this matter gets resolved. WARNING: Dangerous Floor Mats !!! Keep us updated. We're all pulling for you! Don't give up, and don't give in! |
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PTCCmike Prowler Newbie From:Long Beach, WA |
posted 08-30-2000 11:36 PM
That is not a good thing! In 11.5 years as a Chrysler tech, I have seen a few customers cars smashed in the shop. I have seen a Lebaron run into a wall, a van run into a work bench and pin another tech(he was back on the job 6 months later), and a concorde dropped off a hoist at 6ft elevation to total oblivion just missing the tech by inches.(customer was in the waiting room and came out to see what the noise was) None of these incidents were blamed on the customer. Did you check those floor mats for a Firestone label? ...I know...that was not funny. ------------------ |
HiHoSilver Prowler Junkie From:U.S. of A. |
posted 08-31-2000 12:08 PM
Sounds like you want something done now. Well, about the only way to do that is let them fix it, you sell it, then get another. The flip side is you can take them to court. That process could take 2-3 years and even if you win, they could appeal which would add another couple of years. In the meantime, Chrysler stops production. On a worse note, since you weren't in the car, and didn't get hurt, a lawyer probably won't take this case on a contingency basis which means you will have to be paying them $100 - 200 - 300 an hour for those 2-3 years. ------------------ |
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Paul Rosenberg Prowler Enthusiast From:Dallas, Tx, USA |
posted 08-31-2000 03:27 PM
I definitely feel for you. It is truly a shame that we can't trust a dealer for their own mistake. How about putting a full page ad in the auto section of your largest newspaper on a Sunday and tell the whole truth and see what kind of response and replies you get, something else we can try is for all of the enthusiasts here on POA start to call him and let him know how strong we feel about how he is treating you. This is a travesty and should have never got to this stage. I will get the # and call everyday and I'm sure he'll stop taking most calls or really have to start a serious call screening system as we bury him with calls. PaulR 99 Purple in Dallas |
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HiHoSilver Prowler Junkie From:U.S. of A. |
posted 08-31-2000 07:01 PM
quote: A full page ad probably will cost more then the car (new) and set him up for a liable suit from the dealer. Definitely NOT a good idea. |
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MidlifeProwler Prowler Junkie From:Silver Spring, Maryland USA |
posted 08-31-2000 07:25 PM
WE SHOULD ALL DRIVE OUT TO THAT !!@#*!! DEALERSHIP AND PICKET THE STOREFRONT AND I'M FOR ANYTHING TO "RIGHT a WRONG"! ------------------ |
Punk N Purp         POA Site Supporter Prowler Junkie From:Pacifica, CA, USA |
posted 08-31-2000 07:55 PM
What I don't understand is, what is your insurance company doing? Usually you do not have to say anything to the person who causes an accident. Your insurance company should be handling the whole thing. Tell them (your insurance company) to get the car and fix it. You should be able to get it fixed soon and well. After it is fixed sell it, and buy a new one. Then you will know how much money you are out paying the difference between the selling price and the price of the new one. It may be enough to take them to small claims court, and get compensation for the difference. The insurance company can handle the problem about whose fault it is. I am sure they will decide it is the dealers. As a final word…. I would not say another word to them. Just have your insurance company handle it all. PS Keep us posted about what happens... I am sure we all want to know! |
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phillyprowlin Prowler Newbie From:philadelphia, pa. USA |
posted 08-31-2000 08:42 PM
Well I finally got hold of Jim laflam today and he kept telling me his insurance company is handling it, and it has nothing to do with him. Well I lost my temper which probable was not such a good idea, he said don't threaten me and I said im not threating you I'm telling you do the right thing and replace the car. Why should I have to accept a repaired car when his men were totally negligent and lied about what happened to the car, they still can't explain to me how the inside of the door was hit. But Hi Ho silver is right it is too expensive to take them to court his insurance company pays his legal fees but I have to pay mine. And by the time its over it will cost me more than the car is worth. The only thing I have in my favor is this website to get my message out and three restaurants that I own serve about 10,000 people a week I am going to make up flyers and give them to all of my customers, I have a website that gets a lot of hits each week, a motorcycle group I ride with that has about 500 members and they said they would tell all their friends about what happened. And next week I am going to send out a press release and see if any TV stations or newspapers bite. Philly |
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HiHoSilver Prowler Junkie From:U.S. of A. |
posted 08-31-2000 08:56 PM
quote: I understand your frustration but, a number of the things you are suggesting could bring you more trouble then you need. You don't need liable suits on top of everything else. Have your insurance company deal with them. You are too close to the situation to deal rationally with it. (I'd be acting the same way). Anyway, let some objective 3rd party handle it and chill. I know you want and think you deserve a new car but, from experience, I can tell you, that isn't going to happen. (A car must be ruined 65% or more to be considered totalled) |
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prwlrrr Prowler Newbie From:Lansdale, PA 19446 |
posted 09-01-2000 08:39 AM
I agree with HiHO on the libel issue. A full page ad putting down the dealer is definitely NOT a good idea. In fact, take notice of how many times you hear people say they're going to do such a thing vs. the amount of times you actually see such an ad. For me it's never, probably because these people either realize the grief it will cause them from a libe standpoint or someone brings them to their senses before they fo it. It's your prerogative, Philly, and I know how mad you are and you have every right to be, but that's definitely what I would NOT do. |
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