posted 08-28-2005 01:33 PM                  

Here's an overview:
- head lamp relais broken
- factory paint error on pinstripe on trunk lid (they offered to repaint lid, but I'm afraid it'll be worse than now)
- hood struts too weak (they replaced them with new ones, but after that the hood was misaligned and the paint got scratched off of the driver's door when opening it. Took them forever to repaint because they had to mix pin stripe color themselves)
- plastic guides for front roof pins broken (replaced)
- very loud squeak noise when opning driver's side door (repaired)
- soft top leaked water on driver's side window (they had the car three times to fix this. Now it's extremely hard to close to upper latches, BOTH sides leak and they scratched the hood while working on the seals)
- paint chips off of roof fastening latches (they want to repaint it)
- serpentine belt came off (car had to be towed and it took 2 weeks to repair itdue to belt tensioner being broken)
- alternator broken (car had to be towed again, took one week to repair)
- trip computer in mirror shuts off once in a while (can't repair it because it worked every time they checked it)
- tach is illuminated very unevenly (no repair available)
- both door speakers and the subwoofer are broken (haven't turned it in for this yet)

Last weekend I checked the engine and saw the serpentine belt to be off 50% again!

I found the alternator pulley not to be in line with the other pulleys.
Also I found they misassembled the seals along the A-pillar and the door glass is misalligned, causing the seals to be oversqueezed and ultimately leaking.

Last year in about October, the car stayed at the dealership 20% of the time I owned it and more than 15% of the total miles on it was just from driving to and from the dealership! Every time I turn the car in with 2 issues I get it back with 3 problems!
On top of that they get the car nice and clean and when I get it back it's a huge mess inside and out!
Window regulators and chrome pitting still to come on mine...

How about your Prowlers? Do you have similar problems?

I'll try a new dealership now that's farther away, but I'm at a point that I wonder what a new car guarantee on a Chrysler vehicle is actually worth.
So far nothing for my car...

Sorry for sounding depressed, but I expected more from a car at this price range. Not to talk about the dealership...

posted 08-28-2005 07:46 PM                  

I have a Mulholland edition. I'll post a picture later of what is either a signature or a bad pin stripe.

posted 08-28-2005 07:55 PM                  

quote:

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Originally posted by butchcee:
welcome to the club!

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posted 08-29-2005 07:48 AM                  

Mike

posted 08-29-2005 03:48 PM                  

Since you got no response to your letter, call the DaimlerChrysler Customer Center and lodge a formal complaint. Their number is 800.992.1997.

Welcome to POA and I hope you get all your issues resolved.

------------------
CJ - The One and Only
1999 Black - PPROWLR 2002 Deep Candy Red - CJPROWLN

posted 08-29-2005 06:25 PM                  

But to my defense, it's really not easy to read!
It was probably the very first car on a Monday morning after a rough nite that he had to sign...

posted 08-30-2005 09:31 PM                  

quote:

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Originally posted by superdoppler:
I've had at least as many problems as you, if not more. My car was in the shop at least 2 months the first 2 years I had it, but I've now had the car 3 years and everything has sorta worked itself out. I bought the car brand new and shouldn't of experienced any of the problems, but it's in the past and I'm finally able to enjoy the car so I'm trying to be positive. Hopefully someone will finally get everything worked out so you can start enjoying the car.

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All the above mentioned issues happened in a little more than one year with only 4900 miles on the car now.
On February 20, 2005, I did the math:
50 days at the dealership (19% of the time I owned it) and more than 220 miles driven just to and from the dealership (more than 7% of total milage of the car at that time).
I also wrote a letter of complaint to the Chrysler customer service last September. No reply at all. It wasn't worth the paper.