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Forum:General Prowler Discussion
Topic:Another question
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T O P I C     R E V I E W
Want oneThanks everyone for your responses.

I have another newbie question.
Did the prowlers come with the standard 3/36 bumper to bumper and the 7/70 drivetrain.

or just the 3/36 ?

ssknarI checked the warranty manual.
Only coverage after the 3/36 is Corrosion and Emission related issues. Have to get the extended warranty for anything else.
DRFosterI think it depends when you bought it. Don't know the specifics of cutoff dates, but I bought my 01 Mulholland in Oct. 02 and it came with the 7/70,000 drive train warranty. I upgraded that to a 7/75,000 MaxCare.
GRROWLThe base warranty is 3/36 bumper-to-bumper. Depending upon the in-service date, there have been 7/100 and 7/70 powertrain coverages. Be careful, they're not called "warranties" and the dealer or Chrysler may tell you that you only have a 3/36 "warranty", which is technically correct. Search for "warrant" posted by "GRROWL" since I have posted more specifics in the past.

-GRROWL

ALLEY CATTo verify "any" warranty left on a car:

Call 800-521-9922 with the VIN# and have the in-service date ready, to verify. That office goes to lunch around noon ETime and nobody answers the phone for over an hour.

These people will tell you what is left on the original warranty, if any OR if any extended warranty is current or available.


------------------


Call 911 - there is a Prowler in my garage....
Y2K Silver Millennium Edition and '01 Orange Rolex Edition



LARRY SALZMAN - MESA, ARIZONA

This message has been edited by ALLEY CAT on 04-28-2004 at 09:45 PM

CatDudeIf I remember the warranty correctly - it is only transferrable from the original owner. Also the transfer must occur at the time of sale, otherwise the transfer is not valid. Make sure that you read the warranty. The transfer does not happen automatically... It has been a while since I have read it, but I believe this is correct info...

Damon.

tz1238The original warranty ( 3/36 ) automatically transfers to the new owner. Damon is correct ,any extended warranty must be transfered at time of sale. This transfer is a one time only deal with the orginal owner. You have to take the paperwork to a Chrysler dealer and pay $150.00 to transfer it.
ALLEY CATIf I remember right,,,,,if the original owner paid for the extended warranty, they "must" sign off the transfer paperwork of the extended warranty to enable the transfer to take place, plus the $150. Otherwise, the original purchaser of the extended warranty could apply for a refund of the unused portion.
GRROWLAC, VCD, tz,

The question asked was about the powertrain warrantee, not the extended warrantee.

The powertrain warranties, with both 7/100 and 7/70 having been included at various times, are not "warranties" and you need to speak the language.

BTW, Chrysler Customer Service is ALWAYS OUT TO LUNCH.

-GRROWL

GRROWLHere's the scoop:

Up through October '01:
3 yr / 36,000 mile bumper-to-bumper

Nov '01 to July 9, 2002
3 yr / 36,000 mile bumper-to-bumper
PLUS
7 yr /100,000 mile "Powertrain Pledge"

purchased 7/9/02 or later:
3 yr / 36,000 mile bumper-to-bumper
PLUS
7 yr / 70,000 mile powertrain warranty

I'm not going to get into the definition of "purchased". It probably means the "in-service date", so be careful.

My point is, if you ask about "warranties", it's likely that you're not going to be offered information on the "Powertrain Pledge".

-GRROWL

CatDudePowertrain warrantees are not warrantees... Then why do they call them warrantees?

My answer was concerning the 7yr powertrain "agreement".... whatever it is... If it's not a warrantee, then I don't know what it is.... I'll just call it an agreement to be generic.

I did not buy an "extended" warrantee.

CatDudeGrrowl... I think you may be off by a year... Chrysler was offering the powertrain warranty at no extra cost when I bought my Cat in Jan '02,

I've never heard of the powertrain "pledge". Now you're making me go find my paperwork... lol...

GRROWL
quote:
Originally posted by VirginiaCatDude:
the 7yr powertrain "agreement".... whatever it is... If it's not a warrantee, then I don't know what it is.... I'll just call it an agreement to be generic.

You can call it whatever you want, but if it's not the right language, the manufacturer may not acknowledge it. O.K., here's a real, honest-to-goodness story from one of the MAJOR domestic car manufacturers.

I bought a car with the usual 3 year/36 month warranty. After 36,000 miles, but before 50,000 miles, I called customer service and asked if there was a recall or extended warranty on the power-steering rack-and-pinion, which was freezing up and a commonly reported problem on that line of cars. I was told that there wasn't.

A year or so later, I received a postcard that they were now covering the steering problem for up to 5 years/50,000 miles. I called and asked if I was covered (no, I wasn't, since it was now after 50,000 miles and my phone call prior to 50,000 miles didn't qualify). I asked why I was told that there was no extended warranty on the steering when I called during the coverage period. I was told,

"WE DON'T HAVE AN EXTENDED WARRANTY ON THE STEERING, IT'S AN ADVISORY".

I was then told if I had asked about an "Advisory" on the steering, they would have replaced it at no charge (rather than the $700 it cost me).

Really, truly, I'm not making this up. Again, if you ask about an "extended warranty", they're likely to not tell you about a "powertrain pledge".

-GRROWL

Black Tie 161I just love the corporate runaround that is all too common nowadays....

Nothing like word games to save them money...bastids...

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