posted 08-01-2002 12:49 PM                  

1. Packaging was terrible, they're all chewed up and need to be returned.

2. Although they are definitely ceramic (edge of friction material says CERA 72GG AGBFM - is assume CERA=ceramic) and they say "low dusting", my hands are absolutely black from holding them and it looks like there's metallic copper particles in the black.

Does this sound right? I didn't expect low-dusting ceramic pads to make my hands black and contain what looks like copper?

Advice is appreciated.

Thanks.

posted 08-01-2002 01:04 PM                  

Raybestos PGD730QS ceramic pads are the correct number.

posted 08-01-2002 01:53 PM                  

This may save you some time and money, next time.

posted 08-01-2002 02:03 PM                  

Thanks (I also just sent you an Email about Bert's).

Yes, I did do a search - that's where I came up with this number for Autozone. See:
http://www.prowleronline.com/ubb/Forum2/HTML/000648.html http://www.prowleronline.com/ubb/Forum2/HTML/000579.html

They are probably correct, I was just surprised that they left black dust on my hands like charcoal.

Do the Raybestos do the same? Autozone is researching whether they can replace the PFCs with Raybestos - their computer shows out-of-stock and a long delivery time.

posted 08-02-2002 07:40 AM                  

Autozone is replacing them (the packaging was terrible, they bounced all around during shipping and chipped all of the edges on the friction material.) Assuming the replacements are undamaged, I'll give them a try and report on how they work. Based on sam771's report, I feel confident in using them.

Thanks, all.

posted 08-02-2002 08:34 AM                  

Also check with Carquest,, CGD 730 Gold Series,,,,same pad made by Raybestos. Cost alittle more,,,,,,,,,,LIFETIME warranty

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posted 08-02-2002 01:41 PM                    

No I did not, I am going to do it in the after noon. Thank you for the information.

Here the pictures of the ceramic brake pad boxes.

posted 08-04-2002 10:49 AM                  

Glad to have helped.

And thank you for the help on the brake pads.

I'll report on my experience on the pads after the new ones arrive.

posted 08-06-2002 06:28 PM                  

Dear Steve,

Well there is no use in sending the new pair of pads we received today. They look just like the pair you described to me that you have already received. I have sent a memo to Performance Friction stating our displeasure at the way they are shipping these pads. You may return your pads to any local Autozone store for a refund or let us know and we will send you a return label for Fedex.

Until PFC can improve there shipping method there is no sense in ordering additional sets. We regret any inconvenience this may have caused. We have already issued a credit to your credit card for all shipping charges.

Thank you for choosing AutoZone.com. We look forward to your next visit.

E-Commerce Customer Care Center
1-800-288-6966, option 1
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I would like to have given Autozone my business - they have a very useful website and excellent customer service.

SOOOoooooooooo, should I go with the Raybestos or pay more for the Carquest to get a lifetime warrantee?

posted 08-06-2002 11:30 PM                    

I will be gone for 3 weeks drive Denver CO, Austin, TX then go to New Maxico, Pheonix AZ, Los Angeles, head to Yosemite CA, Reno NV and home.