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Author Topic:   "Prowler-Friendly" Dealership List
Joe Rad
Prowler Junkie

From:Orlando, FL, USA
Registered: Sep 2000
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posted 07-27-2001 12:34 PM     Click Here to See the Profile for Joe Rad     send a private message to Joe Rad   Edit/Delete Message   Reply w/Quote   Search for more posts by Joe Rad
As we posted on the "Tips" thread, I thought why not take it further and develop a "Prowler-Friendly" Dealership List.

I know a few Florida folks that have had problems with dealerships while others have no problems, so why not put together a "recommended list of dealers (sorted by State) that help prowler owners"

My nominee:

Carmax
Orlando, FL
407-855-0066
Svc Tech: Frank Muniz
Prowler Tech: Jerry Stevens

These guys helped a couple of us on the bumper replacement issue while other dealerships would not.

butchcee


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Prowler Junkie

From:Lake Ariel, Pa.
Registered: Sep 2000
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posted 07-27-2001 12:39 PM     Click Here to See the Profile for butchcee     send a private message to butchcee   Edit/Delete Message   Reply w/Quote   Search for more posts by butchcee
Good idea Joe. Wish I could add to the recommendations, but havn't had much dealer work done.

------------------

Yellow is DCOOLEST

Gary C


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From:San Diego Area
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posted 07-27-2001 01:08 PM     Click Here to See the Profile for Gary C     send a private message to Gary C   Edit/Delete Message   Reply w/Quote   Search for more posts by Gary C
Jack Powell
Escondido, CA
760 745 2880
Service writer: Dan Durbin
Prowler Tech: Sean Boston

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GaryC@ProwlerOnline.com

WPG
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From:Orlando, Florida
Registered: Aug 2000
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posted 07-27-2001 01:09 PM     Click Here to See the Profile for WPG     send a private message to WPG   Edit/Delete Message   Reply w/Quote   Search for more posts by WPG
Thanks Joe.
I was actually going to email you in the next couple of days to get that dealer's information.

As an antithesis of this thread, I would like to post the name of a dealer to avoid:

Autonation Chrysler Plymouth Jeep
485 E. Semoran
Casselbery, Florida
407-831-2828

Avoid going to them for service. They had my car one day for almost three hours, and had I not asked why it was taking so long, would have been longer. Then the supposed "Prowler Tech" brought my car out and took it over the speed bumps doing about 30 mph and then got out and slammed the door. The window has been loose ever since. I will drive the extra 30 min to go to the Carmax dealership for service.

Bill Gallagher
www.magictouchdesigns.com

This message has been edited by William Gallagher on 07-27-2001 at 01:14 PM

Roger



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From:Seattle
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posted 07-27-2001 01:14 PM     Click Here to See the Profile for Roger     send a private message to Roger   Edit/Delete Message   Reply w/Quote   Search for more posts by Roger
Joe, now that is one FINE IDEA! I hope folks contribute. You need the tech's name and the dealer like you posted because the techs sometimes leave and then the situation turns sour even though the same dealer.
Mike Krehel





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The World's Quickest Prowler (11.65 sec) and Administrating Kat
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From:United States
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posted 07-27-2001 01:21 PM     Click Here to See the Profile for Mike Krehel     send a private message to Mike Krehel   Edit/Delete Message   Reply w/Quote   Search for more posts by Mike Krehel
I just got back from the dealer yesterday and I was very impressed with the quality of work and care for my car!

River Oaks Chrysler / Jeep
Houston, TX
Service manager: Bob
Prowler Techs: Dennis and LC

Be sure to make your dealer aware of your wishes. Mine were:


  • Don't park the car outside or next to other cars
  • They only allow the Prowler tech to drive the car, but if I didn't know that I would specify that you don't want a "runner" moving the car. If a runner must drive it, caution them about the nosing the car into concrete parking barriers.
  • If you have a dark color car, ask that they not wash the car, as many of the dealerships have their own washes with brushes and even if they hand wash, they may use towels that would scratch the car for drying.


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Mike Krehel
ProwlerOnline.com Click and see me go!

Joe Rad
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From:Orlando, FL, USA
Registered: Sep 2000
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posted 07-27-2001 01:30 PM     Click Here to See the Profile for Joe Rad     send a private message to Joe Rad   Edit/Delete Message   Reply w/Quote   Search for more posts by Joe Rad
Good points folks!
I usually chat with my prowler-friendly dealership once a month to keep the repoire going, and to make sure my contacts are still there at the dealership.

I also make it a point to "thank" them for the good service.
The simple "Thank You" goes a long way, and they seem to go out of their way to help out.

Yes, I recommend Carmax for all work. They have a good group there in Orlando. They let me drive the car in and out of the service bay. I am so picky, I let no one drive my car.

ETMIDZT


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Prowler Junkie

From:Spring Lake, Mi. USA
Registered: Jul 2000
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posted 07-27-2001 01:33 PM     Click Here to See the Profile for ETMIDZT     send a private message to ETMIDZT   Edit/Delete Message   Reply w/Quote   Search for more posts by ETMIDZT
Think your pretty smart don't ya Joe? Excellent idea!
Gold Level Certified
J. R. Rottier
Gage Chrysler-Plymouth-Dodge Inc.
Grand Haven, Mi. 49417
(616)842-2250
This guy is top notch! If my Kat is left overnight
it's on a hoist 6' up!! He knows--no one plays with
my kitty!!
BKG
Prowler Junkie

From:Montville NJ
Registered: Jul 2000
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posted 07-27-2001 01:44 PM     Click Here to See the Profile for BKG     send a private message to BKG   Edit/Delete Message   Reply w/Quote   Search for more posts by BKG
USE THIS DEALER if you live in northern N.J.
Warnock Chrysler Plymouth
rt 10 East
East Hanover N.J.
973-8842100

Henry Campbell is the Prowler Tech
He knows his stuff!
Treats the car as if its his own!
Can't ask for Better Service!!!!

cnote6





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From:Dallas, TX
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posted 07-27-2001 02:29 PM     Click Here to See the Profile for cnote6     send a private message to cnote6   Edit/Delete Message   Reply w/Quote   Search for more posts by cnote6
Midpark Jeep
in Dallas

See Neal

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TGF Spoiler, Head Rest, Hardtop,Front Grill, Doorpanels
Real Rod Exhaust & Mopar Exhaust
2000 Black Bumpers & Chrome Shimmers
Carlini Trans Cover, Brake Lines, Bumper Cover Kit
Chromed Front & Rear of Kat & Front End Protectors
Chrome 2000 Shifter, Purple Neon underneath
Dunlop SP 9000's & 6 cool CD's in the changer

jpo350
Prowler Junkie

From:Denton, TX USA
Registered: Nov 2000
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posted 07-27-2001 02:41 PM     Click Here to See the Profile for jpo350     send a private message to jpo350   Edit/Delete Message   Reply w/Quote   Search for more posts by jpo350
Midpark Jeep <Prowler> in Dallas, Hwy 75 just north of 635

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Joe Powell
Denton, TX

Laddie Roussel





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From:Hester, LA. USA
Registered: Jul 2000
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posted 07-27-2001 04:01 PM     Click Here to See the Profile for Laddie Roussel     send a private message to Laddie Roussel   Edit/Delete Message   Reply w/Quote   Search for more posts by Laddie Roussel
Here's two dealers in Louisiana for Prowlers or Vipers. I know both of these techs & they are outstanding.

Ralph Sellers Chrysler
Gonzales, LA.
Tech: Wade Gilbert
ph: 225-644-7542

Causeway Chrysler
Covington, LA.
Tech: Larry Tauzin
ph: 985-892-9165

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prowler24
Prowler Enthusiast

From:Springtown,TX,76082
Registered: Jun 2001
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posted 07-27-2001 04:15 PM     Click Here to See the Profile for prowler24     send a private message to prowler24   Edit/Delete Message   Reply w/Quote   Search for more posts by prowler24
Here's a Don't use.........Grubbs-Plymouth-Chrysler-Jeep. on HWY 183 Bedford, Texas. In fact I will never ever recommend anyone do buisness with this dealership. Sales staff was great, but their service department Stinks! Absolutley no respect for the customer or the vehicle. They acted like I was enemy #1 and were very rude to me. Like I was taking up thier time by trying to get my Kat fixed. Took my complaint all the way to the Regional Manager, his response...... Leave the car there for another 3 or 4 days and we'll get someone to look at it. It took over 1 week to get the first appointment for them to tell me nothing was wrong.....and then wanted to keep the kat (parked outside of course) another 3 or 4 days!....NOT.....This was the heat problem.... (see fat mans thread) fixed it myself in no time, and no more problems.

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bobkat

Prowler Junkie

From:Park Falls, Wis. USA
Registered: Apr 2001
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posted 07-27-2001 04:34 PM     Click Here to See the Profile for bobkat     send a private message to bobkat   Edit/Delete Message   Reply w/Quote   Search for more posts by bobkat
Two great dealerships are Fury Motors in South St. Paul, Minnesota and Woodhouse in Blair, Nebraska
JUST JP


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From:Navarre, Florida, USA
Registered: Oct 2000
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posted 07-27-2001 06:07 PM     Click Here to See the Profile for JUST JP     send a private message to JUST JP   Edit/Delete Message   Reply w/Quote   Search for more posts by JUST JP
Bob Moore Chrysler
Oklahoma City, OK

service tech: David
Kat Tech: Ben

Excellent people!

------------------
2000 Black Kat
"self-proclaimed" poorest Prowler owner

mods:
1) ceramic pads
2) K&N filter
3) "cracked ice" shimmers
4) $16 "chromed" grill :)

catterumpus

Prowler Junkie

From:rapid city, SD USA
Registered: Nov 2000
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posted 07-27-2001 07:02 PM     Click Here to See the Profile for catterumpus     send a private message to catterumpus   Edit/Delete Message   Reply w/Quote   Search for more posts by catterumpus
If you happen to be in South Dakota or anywhere close and need service, Liberty Motors, the DC dealer in Rapid City, SD will treat you well. We bought our Kat there and have always been pleased. During the Crazy Horse Tour they did their best to help out everyone. Don Patnoe, the manager,
promises that for the 2002 tour they well have the red carpet out for all of us.

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Donny & Donna Burnap
basic black cat
2000 no bumpers and tgf metalcrafter front & rear
borla with stock tips and no baffles
ceramic front brakes
Donny's one-off zit covers and rear bumperetts

dkla12
Prowler Enthusiast

From:Santa Monica, CA
Registered: Apr 2001
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posted 07-28-2001 12:31 AM     Click Here to See the Profile for dkla12     send a private message to dkla12   Edit/Delete Message   Reply w/Quote   Search for more posts by dkla12
For the list of good prowler dealers, i nominate: Buerge Chrysler Plymouth Jeep
11750 Santa Monica Boulevard
West Los Angeles, CA 90025
Cross Streets: between Barrington and Bundy

My technician: Jeremy Battat, if you go there tell him Daniel and Bijan Kianmahd referred you thanks.

I needed to replace my bumper, which was they said was covered under warranty, and they recieved it in 2 days. The grey piece of the convertible latch broke and they got me a pair within a week. They also got me new weather stripping within 2 weeks. All of the labor and installations took 4 hours. - Danny

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2001 Silver Plymouth Prowler

Voodoo00
Prowler Newbie

From:Chatham, NJ
Registered: Jul 2001
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posted 07-28-2001 03:03 PM     Click Here to See the Profile for Voodoo00     send a private message to Voodoo00   Edit/Delete Message   Reply w/Quote   Search for more posts by Voodoo00
BKG is right about the Northern NJ service site. Another good one in the area is Hilltop in Summit. I've had nothing but great service there from very friendly people. Al, the service manager seems to know that anybody that buy's a Kat want's it taken care of and they do just that.

Voodoo00

cwatsonjr
unregistered

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posted 07-28-2001 04:07 PM           send a private message to Voodoo00   Edit/Delete Message   Reply w/Quote   Search for more posts by cwatsonjr
I really like the service (not sales) at the Crown CD in Fillmore, Ca. Bart is the Tech and he is great! The Service Manager and Bart will not let anyone else touch my car but the tech!

I heard they are attempting to sell the dealership for $40m. If I could win the lottery, I could buy it and have the best darned dealership around!

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Cliff Watson

twitch

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Prowler Junkie

From:red hook ny dutchess co.
Registered: Oct 2000
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posted 07-28-2001 07:23 PM     Click Here to See the Profile for twitch     send a private message to twitch   Edit/Delete Message   Reply w/Quote   Search for more posts by twitch
got my auto back yesterday after having replaced a bad latch for the top and a new gas gauge and fill pipe and was told to bring the car back just before the 3/36 warranty runs out and they would go over the car and fix anything still covered.

hyde park motors
RT 9
hyde park NY

jb


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Prowler Junkie
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From:Keller,Tx
Registered: Aug 2000
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posted 07-29-2001 05:34 PM     Click Here to See the Profile for jb     send a private message to jb   Edit/Delete Message   Reply w/Quote   Search for more posts by jb
Got mine at Russwood CP in Lincoln , Ne. Joey Neal was very helpful. Also, of course Midpark in Dallas is outstanding.

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Joe Bob

ceramic brake pads
chrome shimmers
chrome grill & Carlini trans cover
Mopar muffler
smile on my face every drive

Punk N Purp





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Prowler Junkie

From:Pacifica, CA, USA
Registered: Jul 2000
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posted 07-29-2001 07:26 PM     Click Here to See the Profile for Punk N Purp     send a private message to Punk N Purp   Edit/Delete Message   Reply w/Quote   Search for more posts by Punk N Purp
Here is a link to Dan Peņa's Site that has all the info about STONERIDGE MOTORS, INC. I have found they are the best! They treat you with respect and do the job right. No fighting about weather it is covered.

I have recommended others to them and they all are surprised at how nice they are treated.
http://www.prowlerexcitement.com/Cat/TechSess81900/TechSessionIntro.htm

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Todd Cameron
unregistered

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posted 07-31-2001 01:57 AM           send a private message to Punk N Purp   Edit/Delete Message   Reply w/Quote   Search for more posts by Todd Cameron
here is an Avoid, Valencia Chrysler Jeep in Valencia, 23923 Creekside Road, Valencia California 661-259-8770 (the idiot service manager managed to cause to be ruined my Orange Prowler via leaving it outside, by back in the works) and Sutherlin Chrysler Jeep/Eagle (both Autonation dealerships!) 1000 Blairs Bridge Road, Lithia Springs, GA, 770-745-3800. These clowns SOLD me the Orange and KNEW it was a bad car in need of work. They told me is was the banks problem now and hung up when I called them the day it arrived and wanted a new car! The car had that many obvious problems!

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2000 Black, 2001 Black Tie, 2001 Orange

Larry Lord


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From:Colton, CA
Registered: Jul 2000
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posted 07-31-2001 10:29 AM     Click Here to See the Profile for Larry Lord     send a private message to Larry Lord   Edit/Delete Message   Reply w/Quote   Search for more posts by Larry Lord
Ontario Chrysler Jeep
I-15 at Jurupa Exit
Ontario, CA
909-390-9898
Kirk Irvine Service Manager
John Shakarian Prowler Tech

This excellent service department takes care for many of the SoCal Prowlers.
Jesus Deleo the parts manager also offers a 15% discount to POA people.

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Larry (Cruise Control) Lord
Larry@FMBbox.com

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