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Author Topic:   Tipping, how ofter
Daryl
Prowler Junkie

From:Pittsburgh, PA, USA
Registered: Sep 2000
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posted 05-23-2001 12:33 PM     Click Here to See the Profile for Daryl     send a private message to Daryl   Edit/Delete Message   Reply w/Quote   Search for more posts by Daryl
The Prowler will be going in for a pretty big job (new steering column, 2 headlights, new wheel, weather stripping, rattles, ceramic brake pads) and I wanted to leave a case of beer on the passenger seat for the tech. But, if I do that now, will he expect something similiar every time the car comes in?
cwatsonjr
unregistered

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posted 05-23-2001 12:55 PM           send a private message to Daryl   Edit/Delete Message   Reply w/Quote   Search for more posts by cwatsonjr
Isn't the fact that he gets to test drive it afterwards a tip?

ewwwwwwwwwwwwwwwwwww - there goes my cheapness again....

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Cliff Watson

HiHoSilver

Prowler Junkie

From:U.S. of A.
Registered: Aug 2000
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posted 05-23-2001 01:03 PM     Click Here to See the Profile for HiHoSilver     send a private message to HiHoSilver   Edit/Delete Message   Reply w/Quote   Search for more posts by HiHoSilver
quote:
Originally posted by Daryl:
The Prowler will be going in for a pretty big job (new steering column, 2 headlights, new wheel, weather stripping, rattles, ceramic brake pads) and I wanted to leave a case of beer on the passenger seat for the tech. But, if I do that now, will he expect something similiar every time the car comes in?

Why are you tipping him for doing the job he's paid to do?

Do you tip your dentist? Do you tip your tax accountant?

If you start tipping him now, yes, he will expect it from now on.

If you've got extra cash you just don't know what to do with, you can email me and I'll give you my account information.
(need not tip me for this advise)


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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

Mods: 2001 Speed Yellow Porsche Cabriolet

MidlifeProwler
Prowler Junkie

From:Silver Spring, Maryland USA
Registered: Aug 2000
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posted 05-23-2001 01:40 PM     Click Here to See the Profile for MidlifeProwler     send a private message to MidlifeProwler   Edit/Delete Message   Reply w/Quote   Search for more posts by MidlifeProwler
It may be true that it is his job, but a little incentive
may determine whether he JUST do HIS JOB or go an extra step
to make doubly sure you have a good finished product. If
you take care of the tech, he will always remember you and
go that extra step in the future.

I always show the tech my appreciation and the service
manager too. After hearing about all these horror stories
I feel a lot better knowing that these people know that they will be rewarded for a good job.

We are not talking about hundreds of dollars here, probably
$20.00 tops. If we can afford a Prowler we certainly can
afford a little appreciation for the mechanic.

This message has been edited by MidlifeProwler on 05-23-2001 at 01:49 PM

Joe Rad
Prowler Junkie

From:Orlando, FL, USA
Registered: Sep 2000
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posted 05-23-2001 01:50 PM     Click Here to See the Profile for Joe Rad     send a private message to Joe Rad   Edit/Delete Message   Reply w/Quote   Search for more posts by Joe Rad
I try to "take care of my tech, so he will take care of me"
Do what you feel is right for you, but I have seen people tip and get faster service while at the dealership.

I believe you shouldn't tip to get the guy to do his job, but tip if he treats you well, and does a good job for you.
He will remember you next time, but then you should tip him next time.

PaulR


POA Site Supporter
Prowler Junkie

From:Dallas,Tx., USA
Registered: Aug 2000
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posted 05-23-2001 02:23 PM     Click Here to See the Profile for PaulR     send a private message to PaulR   Edit/Delete Message   Reply w/Quote   Search for more posts by PaulR
Here in Dallas, I have tipped Neal every once in a while. But then again I have given him as well as the service advisors POA hats and Polo shirts from events and such, so I think a little won't hurt and NO Neal has not come to expect it, he just TRULY loves these Kats. JOMO

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Steve Marcus
Prowler Junkie

From:Ft. Lauderdale, Florida
Registered: Jul 2000
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posted 05-23-2001 02:32 PM     Click Here to See the Profile for Steve Marcus     send a private message to Steve Marcus   Edit/Delete Message   Reply w/Quote   Search for more posts by Steve Marcus
I always tip the service writer on all my cars....When it comes to the Prowler I tip the tech...The bottom line is..if you get an emergency they will tell you to bring it right in.

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HiHoSilver

Prowler Junkie

From:U.S. of A.
Registered: Aug 2000
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posted 05-23-2001 02:37 PM     Click Here to See the Profile for HiHoSilver     send a private message to HiHoSilver   Edit/Delete Message   Reply w/Quote   Search for more posts by HiHoSilver
quote:
Originally posted by MidlifeProwler:
If we can afford a Prowler we certainly can
afford a little appreciation for the mechanic.

God, that sounds like the thinking the democrats in the senate have. "You make more so we need to take alot more from you".

Sorry, the tech should do his best job with EACH car regardless. I'm sure CJ can back me up on that.

That's what he's hired to do if he isn't going to do that he should be out of a job. If he's not, Chrysler will loose customers and he'll be out of a job anyway then.

Now, if the tech did something he was not asked to do that went well above and beyond what you expected, then fine, tip away but, to reward him for doing what he is paid to do, that's silly (they don't work for waiter's salaries).


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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

Mods: 2001 Speed Yellow Porsche Cabriolet

cnote6





POA Site Supporter
Prowler Junkie
Personal ScrapBook

From:Dallas, TX
Registered: Nov 2000
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posted 05-23-2001 03:24 PM     Click Here to See the Profile for cnote6     send a private message to cnote6   Edit/Delete Message   Reply w/Quote   Search for more posts by cnote6
Paul like the new Banner!!

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TGF Spoiler, Head Rest, Hardtop,Front Grill, Doorpanels
Real Rod Exhaust & Mopar Exhaust
2000 Black Bumpers & Chrome Shimmers
Carlini Trans Cover, Brake Lines, Bumper Cover Kit
Chromed Front & Rear of Kat & Front End Protectors
Chrome 2000 Shifter, Purple Neon underneath
Dunlop SP 9000's & 6 cool CD's in the changer

MidlifeProwler
Prowler Junkie

From:Silver Spring, Maryland USA
Registered: Aug 2000
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posted 05-23-2001 08:45 PM     Click Here to See the Profile for MidlifeProwler     send a private message to MidlifeProwler   Edit/Delete Message   Reply w/Quote   Search for more posts by MidlifeProwler
Trey,
Some people are always too quick to criticize if the the tech is not 100% perfect, but rarely show any appreciation
when the tech does a superb job.

A little human kindness goes a long away. I remember from
previous posts that you have your own business, wouldn't
you want your clients to appreciate your efforts and let
you know? Of course you would if you're realistic.

CJ





POA Lifetime Site Supporter
Prowler Junkie
Personal ScrapBook

From:Rochester Hills, MI USA
Registered: Jul 2000
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posted 05-23-2001 09:22 PM     Click Here to See the Profile for CJ     send a private message to CJ   Edit/Delete Message   Reply w/Quote   Search for more posts by CJ
I have a feeling I shouldn't even be doing this, but here goes........

quote:
Sorry, the tech should do his best job with EACH car regardless. I'm sure CJ can back me up on that.

I do not disagree with this statement. These techs are trained professionals who should be expected, therefore, to do their very best on EVERY vehicle that is assigned to them for service. They are fairly compensated for the job that they perform.

Taking the time to thank, compliment and acknowledging them for the job they did for you should be adequate. Most people don't express appreciation for a job they feel was well done. Another show of appreciation would be to send a personal note to the Dealer Principal and perhaps even the Service Manager, expressing thanks and naming the technician who serviced your vehicle.

If you feel that the tech went above and beyond what was required and you would like to thank them in some manner, that is, of course, your choice.

Some of these statements, however, almost make it sound like you feel you have to "bribe" them beforehand to make sure they do the job they are supposed to do. That is not a precedent that should be set.

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CJ - 1999 Black
Matching Prowler Trailer
Stock / Classic / Beautiful

This message has been edited by CJ on 05-23-2001 at 10:48 PM

PaulR


POA Site Supporter
Prowler Junkie

From:Dallas,Tx., USA
Registered: Aug 2000
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posted 05-23-2001 09:48 PM     Click Here to See the Profile for PaulR     send a private message to PaulR   Edit/Delete Message   Reply w/Quote   Search for more posts by PaulR
CJ- Very well stated! May I add to what Don said. The techs all too often ONLY here from the owner should something be wrong. Most of them have a passion for cars or they probably wouldn't be in the field they are. When they get a chance to meet and deal with our Kats, is and should be as much of a thrill for them as it is us. I have always felt a positive attitude going in will further strengthen the effort. As for tipping, to each his own. JOMO

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Todd Cameron
unregistered

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posted 05-24-2001 01:09 AM           send a private message to PaulR   Edit/Delete Message   Reply w/Quote   Search for more posts by Todd Cameron
Let's see here... I set my service manager up with a loan Broker who got him approved for a home loan when no one else would do so... and I got my work order left on his desk for 1.5 months after the DSM sent it to him before he sent it over to the Body shop. Nope, I don't think tipping means a Rat's A*s.

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2000 Black, 2001 Black Tie, 2001 Orange

jd2ksilver


POA Site Supporter
Prowler Junkie
Personal ScrapBook

From:Mt. View, CA
Registered: Jul 2000
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posted 05-24-2001 01:18 AM     Click Here to See the Profile for jd2ksilver     send a private message to jd2ksilver   Edit/Delete Message   Reply w/Quote   Search for more posts by jd2ksilver
Barring Todd's case, which is a real pisser, I believe in taking care of the people who work on my car. That does'nt mean I don't bitch at them if the job is bad. But I do praise if the job is good.

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This message has been edited by jd2ksilver on 05-24-2001 at 01:20 AM

MidlifeProwler
Prowler Junkie

From:Silver Spring, Maryland USA
Registered: Aug 2000
Admin Use

posted 05-24-2001 06:49 AM     Click Here to See the Profile for MidlifeProwler     send a private message to MidlifeProwler   Edit/Delete Message   Reply w/Quote   Search for more posts by MidlifeProwler
CJ,
What you say will be true in an idealistic society, unfortunately we do not live in one. It's sad that only
money talks most of the time. Bribery??.........perhaps,
but lets call it insurance for the Kat.

I respect your opinion!

Gary C


POA Site Supporter
Prowler Junkie
Personal ScrapBook

From:San Diego Area
Registered: Jul 2000
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posted 05-24-2001 10:07 AM     Click Here to See the Profile for Gary C     send a private message to Gary C   Edit/Delete Message   Reply w/Quote   Search for more posts by Gary C
My tech is very good and does get taken care by a tip, Sean is helping me with the wounded Prowler. I have always been a tipper and will remain being a tipper. Good thread.

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GaryC@ProwlerOnline.com

Todd Cameron
unregistered
Personal ScrapBook
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posted 05-24-2001 11:52 AM           send a private message to Gary C   Edit/Delete Message   Reply w/Quote   Search for more posts by Todd Cameron
It's going to be more of a pisser when the attorney contact's them....

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2000 Black, 2001 Black Tie, 2001 Orange

CJ





POA Lifetime Site Supporter
Prowler Junkie
Personal ScrapBook

From:Rochester Hills, MI USA
Registered: Jul 2000
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posted 05-24-2001 02:09 PM     Click Here to See the Profile for CJ     send a private message to CJ   Edit/Delete Message   Reply w/Quote   Search for more posts by CJ
MidLife.....I respect everyone else's opinions also. You will never convince me, however, that I am the only person that feels that way.

I have worked a lot of years over my lifetime and I am of the work ethic that you do the job you were hired for and you do it to the best of your ability...all of the time. I have always given 200% at my jobs. I have never expected "tips" or "bonuses", etc. I did, however, appreciate a "thank you" or "job well done" which indicated to me that the job I did was the best. Otherwise, no one would have noticed enough to thank me in the first place. I have always taken pride in my work ethic and the results that it provided. I never worked "above and beyond" because it would result in something for me. It is enough for me to know that I did my best.

Not so different from my involvement with this group. I like to help people. I take great pleasure in being able to assist people in any way I can. It gives me pleasure and that is my reward. It actually embarasses me for someone to think they have to reciprocate a deed I did for them. Not the way I work!

quote:
It's sad that only money talks most of the time.

Yes, that is sad, but how do you think that practice started? Certainly not by the recipients... It's even sadder that people only do their jobs well or help people because they expect something back instead of doing it because it's the right thing.

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CJ - 1999 Black
Matching Prowler Trailer
Stock / Classic / Beautiful

JUST JP


POA Site Supporter
Prowler Junkie
Personal ScrapBook

From:Navarre, Florida, USA
Registered: Oct 2000
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posted 05-25-2001 08:09 PM     Click Here to See the Profile for JUST JP     send a private message to JUST JP   Edit/Delete Message   Reply w/Quote   Search for more posts by JUST JP
Once in a while, I give my tech a 12 pack of his favorite beer. It costs me less than $10 and lets him know that I appreciate his "extra" effort. I think cash MIGHT lead to expectations. Key word, might. In my case, he seems to appreciate the gesture.

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2000 Black Kat
"self-proclaimed" poorest Prowler owner

mods:
1) ceramic pads
2) K&N filter
3) "cracked ice" shimmers
4) $16 "chromed" grill :)

cnote6





POA Site Supporter
Prowler Junkie
Personal ScrapBook

From:Dallas, TX
Registered: Nov 2000
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posted 05-26-2001 12:06 AM     Click Here to See the Profile for cnote6     send a private message to cnote6   Edit/Delete Message   Reply w/Quote   Search for more posts by cnote6
CJ, thanks for what you have done!!! In the Dallas POA everyone loves all the hard work and favors you have helped!

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TGF Spoiler, Head Rest, Hardtop,Front Grill, Doorpanels
Real Rod Exhaust & Mopar Exhaust
2000 Black Bumpers & Chrome Shimmers
Carlini Trans Cover, Brake Lines, Bumper Cover Kit
Chromed Front & Rear of Kat & Front End Protectors
Chrome 2000 Shifter, Purple Neon underneath
Dunlop SP 9000's & 6 cool CD's in the changer

deelmakur
Prowler Enthusiast

From: CT(NYC), Gulf Stream, FL, Seattle (Kat stays in WA)
Registered: Mar 2001
Admin Use

posted 05-27-2001 02:16 PM     Click Here to See the Profile for deelmakur     send a private message to deelmakur   Edit/Delete Message   Reply w/Quote   Search for more posts by deelmakur
The decision to give a tech something is a personal one. In my own experience, the guys who do the best Prowler work are the one's who do it for the love of the machine. Being the designated Prowler tech at a dealer is a sign of recognition. I have been to a number of dealers, and while the quality of work varies, where I have sensed the guy was proud to be around this car, the work is good.
Todd Cameron
unregistered

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posted 05-28-2001 11:40 AM           send a private message to deelmakur   Edit/Delete Message   Reply w/Quote   Search for more posts by Todd Cameron
The same is true in any industry, any line of work.

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2000 Black, 2001 Black Tie, 2001 Orange

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