Posts: 2895
From: Belle Plaine MN USA
Registered: MAY 2001

posted 12-11-2003 01:44 PM         

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In the last few days my e-mail has been kicking back some messages, well today I could not access at all so I made the call to CompuServe, it seems from Nov.8th to Dec.8th my internet account I use for my e-mail only ( $9.95 a month for 20 hours) seemed to have been used enough to create $784.00 in charges for over my time limit, well 90 minutes on the phone with them they finally figure out my account has been being used all over the USA and Canada so they ask me if I had been traveling and I replied yes, they asked if I had accessed my e-mail from the road again I said yes, they asked if it was at a friends or at a internet cafe and I replied at a internet cafe and I did it 8 times and was never on for more than 30 minutes. Well not to ramble on here is what you should do according to them, when you travel and use a internet cafe you should change your passcode to your account DAILY and make sure to change it again when you get home this way if someone gets your account info it is only good for the time between your logins.

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This message has been edited by Bob Goetz on 12-11-2003 at 01:46 PM

Posts: 5068
From: Dallas, TX
Registered: OCT 2012

posted 12-11-2003 02:07 PM         

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$784.00

That's crazy... How many hours did it take of use to add up to that???

Glad you got it worked out!

Posts: 12017
From: San Diego Area
Registered: JUL 2000

Posts: 12017
From: San Diego Area
Registered: JUL 2000

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