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This topic was originally posted in this forum: Tires, Rims Discusssion
Author Topic:   Customer Needs Help
CJ
Prowler Junkie

Posts: 18860
From: Rochester Hills, MI USA
Registered: JUL 2000

posted 02-24-2004 10:17 PM     Click Here to See the Profile for CJ     
Years ago, I worked for an advertising agency whose main client was Chrysler. We had a Customer Service Center who received many calls and letters from Chrysler customers. I was cleaning out some old files today and came across a copy of this letter that the center had received. This is a real letter and I have typed it exactly as the customer did........ We all thought it was hilarious and I now wonder, again, if he is still alive and if he ever got this straightened out!!!


783 Whitney Drive
Biloxi, MS 39532
October 20, 1992

Mr. XXXX (can't put the name)
General Manager
Dodge Car and Truck Division
Chrysler Corporation

Dear Mr. XXX

Recently, I received some information from you on the new chrysler minivans, for which I thank you. However, I recently transferred my caravan to my daughter and bought a New Yorker, Fifth Avenue and a Dodge Shadow. If I am ever in the market for a new van you can be assured it will be a chrysler product.

There is one problem that I pray you can assist me with. I was born 73 years ago, come January 20, 1993. All birth records, my parents memory, and my phsical appearance show me to be of the male gender. I dated several girls as a youth, married one of them and fathered two children. I spent 27 years in the armed forces, during which time I used a communal shower with up to 20 shower heads occupied by male GIs, who Im sure would identify me as a man. I have an appendage in my crotch that, while nothing to brag about, has, until recent years, always answered the call to duty. Then; in 1987 I purchased a Dodge Minivan and lo and behold I got a sex change with it. I have fought with TATE Dodge of shreveport, La., Bayside Chrysler Plymouth of Biloxi, Ms., and EdSaylor Dodge Chrysler of Gulfport, Ms. trying to get this corrected. Now, if you can find a female whose name is spelled BERNIS, and not BERNICE, I will quit bitching. If you Cant will you please make me a male again or remove my name from your computer.

Sincerely

(and he signed his name) Bernis W. Hardin

(also in handwriting) Please excuse typing errors. Age on me & the machine has taken its toll.




tangled up in BLUE
Prowler Junkie

Posts: 11086
From: New Castle, Ind
Registered: DEC 2000

posted 02-25-2004 06:38 AM     Click Here to See the Profile for tangled up in BLUE     
..When I was in the Air Force...anyone with the name Terry was considered a girl in their computers.....
...our last dog still gets mail(and she is buried in the woods now)....I get coupons in the mail for B.J. Bell about once a week or so....B.J. stood for Barkie Joe.....kids named her many years ago...maybe the Vet sold their mailing list.....don't know ???


ALLEY CAT
Prowler Junkie

Posts: 36093
From: Mesa, Az
Registered: JUL 2000

posted 02-25-2004 07:52 AM     Click Here to See the Profile for ALLEY CAT     
Great story CJ.

I have the title to the Alley Cat in my grandson's name (age 5) and he gets plenty of mail to my address. The best one came last year when the Draft Board wanted to know why he isn't registered with them, lol. It took several phone calls and letters to straighten that out.

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