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This topic was originally posted in this forum: Tires, Rims Discusssion
Author Topic:   Warning AOL Account update scam
BeWare
Prowler Junkie

Posts: 18511
From: Acworth,GA,USA
Registered: JUL 2000

posted 02-04-2006 11:06 AM     Click Here to See the Profile for BeWare     
I received this email note about my AOL Billing information on file. The note is bogus and not from AOL.

Here is the note. My converstaion with AOL online help follows.

Welcome to AOL Customer Support

Dear valued AOL member, It has come to our attention that your billing informations are out of order.

If you could please take 5-10 minutes out of your online experience and update your personal records so you will not run into any future problems with the online service. However, any failure in updating your records will result an account suspension.

Please update your records before the 05 February 2006.

Once you have updated your account records your AOL session will not be interrupted and will continue as normal . Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future problems.

To update your AOL records Click here .
http://billing.AOL.com

© 2005 America Online, Inc. All Rights Reserved.


I contacted On Line Billing support. This was our converstaion

11:49:41 AM System Welcome Rich ...
11:49:41 AM System Connecting to server. Please wait...
11:49:41 AM System Connected to server.
11:49:52 AM System MHI 117493 has joined this session!
11:49:52 AM System Connected with MHI 117493
11:49:56 AM System Hello, Rich. Welcome to Live Billing Support. My name is Hareesh.
11:49:58 AM System Rich stated the question or problem as: I got an email from Billing@aol.com . Is it bogus.
11:50:06 AM MHI 117493 I am pleased to meet you, Rich :-)
11:50:11 AM MHI 117493 Could you give me a brief description of the content of the message you received?
11:50:37 AM System Text over maximum characters. Please try again!
11:51:06 AM You
Dear valued AOL member, It has come to our attention that your billing informations are out of order.

If you could please take 5-10 minutes out of your online experience and update your personal records so you will not run into any future problems with the online service. However, any failure
11:51:32 AM MHI 117493 Thank you for the information.
11:51:41 AM MHI 117493 I want to make sure I understand your concern, You are requesting assistance with the email asking you to update the billing information. Do I have that correct?
11:53:13 AM MHI 117493 Not to rush you, but are you still with me?
11:53:20 AM You I want to know if this note came from AOL or its an attempt to obtain information about me by someone either than AOL.
11:53:34 AM You other than AOL
11:53:35 AM MHI 117493 I understand your concern./
11:53:46 AM MHI 117493 I just need to know some information from you. What is the e-mail address of the sender of the notice ?
11:54:53 AM You Says my account will be closed if I don't respond by 02/05. Sender is Billing@AOL.com
11:56:01 AM MHI 117493 Thank you for the information.
11:56:19 AM You Your welcome
11:56:31 AM MHI 117493 I apologize for this confusion. That email was not sent from America Online. If possible, please forward the original email to TOSReports@aol.com so our Community Action Team can review it.
11:56:38 AM MHI 117493 To keep your AOL account safe, NEVER click on hyperlinks in e-mail or popup sent to you by strangers. NEVER enter your Screen Name and password into a Web page unless it is an official AOL Web page. Official AOL Web pages can be found at www.AOL.com.
11:56:46 AM MHI 117493 Official AOL Mail will NEVER have attachments. If you receive an e-mail that looks like Official AOL Mail, yet has an attachment, this e-mail is not Official AOL Mail. Visit AOL Keyword: JUNK MAIL to learn what to do with this type of e-mail.
11:58:32 AM You Yes it has a link to http://billing.AOL.com to update my records. I will forward the email
11:58:42 AM MHI 117493 You are welcome.
11:58:49 AM MHI 117493 Thank you for your understanding.
11:58:53 AM MHI 117493 Thank you for visiting America Online Live Help. If you need assistance in the future, just go to AOL Keyword: Live Help.
11:58:56 AM MHI 117493 Enjoy the weekend!
11:58:57 AM System MHI 117493 has left this session!
11:58:57 AM System The session has ended!

This message has been edited by BeWare on 02-04-2006 at 11:12 AM

dbudner
Prowler Junkie

Posts: 1391
From: Dallas, Ga. USA
Registered: SEP 2002

posted 02-04-2006 11:53 AM     Click Here to See the Profile for dbudner     
Any reputable company with a shread of data security in place will not ask via email for you to update these type of records via the web. I get about 5 a week from "paypal" and all sorts of banks that I don't do business with.

This message has been edited by dbudner on 02-04-2006 at 12:24 PM

Dave Mills
Prowler Junkie

Posts: 5419
From: Johnstown, PA, USA
Registered: JUL 2000

posted 02-04-2006 12:06 PM     Click Here to See the Profile for Dave Mills     
I get these from different sources as well and I never respond to any of them.


Gene
Prowler Junkie

Posts: 1256
From: St.Petersburg,Fl USA
Registered: JUL 2002

posted 02-04-2006 07:24 PM     Click Here to See the Profile for Gene     
I once had AOL before switching to DSL and AOL still let me get email thru there system and that message was on mine and have not had a account with AOL for over a year.There are a lot of scammers out there.


TooHipCat
Prowler Junkie

Posts: 4173
From: Londonderry,NH
Registered: MAR 2004

posted 02-04-2006 08:49 PM     Click Here to See the Profile for TooHipCat     
Best way to protect yourself...when in doubt...DELETE IT!!!


chasmccart
Prowler Junkie

Posts: 611
From: Pembroke, MA USA
Registered: APR 2005

posted 02-04-2006 10:25 PM     Click Here to See the Profile for chasmccart     
BeWare, You should disable those links that you posted. If any POA member clicks on one of them they are in for some trouble. Just delete the .com from the end.

First rule: When in doubt about an e-mail - NEVER CLICK ON A LINK

Charlie

meandmykitty
unregistered

Posts: 611
From: Pembroke, MA USA
Registered: APR 2005

posted 02-04-2006 11:54 PM           
I HAVE BEEN GETTING GARBAGE LIKE THIS EVERY SO OFTEN I JUST DELETE IT, I ALSO GET SOMETHING FROM OVERSEAS ABOUT MILIONS OF DOLLARS THAT SOME GUY LEFT TO HIS WIFE WHO IS DIEING, SHE STATES SHE DOESN'T HAVE KIDS OR ANY FAMILY SO SHE ASKS IF SHE COULD SEND THE MONEY TO MY ACCOUNT SO THE GOVERNMENT CAN'T GET THE MONEY AND IF I WOULD BE SO KIND AS TO DONATE SOME OF THE MONEY TO DIFFERENT CHARITIES, SHE NEEDS MY ACCOUNT INFO FIRST, I ACTUALLY THOUGHT TO OPEN A NEWW BANK ACCOUNT AND SEE WHAT HAPPENS, I GET THESE ALL THE TIME ALSO. RICK


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