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This topic was originally posted in this forum: Tires, Rims Discusssion
Author Topic:   Computer help needed!!
Prowler
Prowler Junkie

Posts: 745
From: Erhard, MN
Registered: JUN 2002

posted 01-10-2003 01:48 PM     Click Here to See the Profile for Prowler     
Anyone out there that can provide some insight on a computer problem I'm having? My son's computer has a 40.0GB HD. The other night the computer told him the HD was full, so we looked at it. It said the C drive (the only one other than the Floppy, the DVD and the CD ROM) had a capacity of 4.39GB and was full. Any ideas would be appreciated. The HD is a Seagate model ST340810A (Seagate web site says its a 40.0GB drive)

Thanks
Prowler


Gary C
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From: San Diego Area
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posted 01-10-2003 02:28 PM     Click Here to See the Profile for Gary C     
Have you ever defragged???? If you havent, you should,,,,,,,,


Mike Krehel
Administrating Kat

Posts: 3047
From: United States
Registered: JUL 2000

posted 01-10-2003 02:48 PM     Click Here to See the Profile for Mike Krehel     
First of all, remove any unused programs that you may have installed on your machine.

Second go to Internet Explorer and click on the tools tab and select internet options, from there, click on the delete files button under temporary internet files, then check the box to delete all offline content and click on OK. This operation could take several minutes to complete.

Lastly, delete all files in your trash bin, and then defrag the hard drive as Gary suggested.

Hope this helps!

------------------
Mike Krehel
ProwlerOnline.com Click and see me go! Watch me light em up!


GRROWL
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From: Herndon, VA
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posted 01-10-2003 02:50 PM     Click Here to See the Profile for GRROWL     
Sounds like Norton Utilities time.

Should be a snap.

-GRROWL


whealy
Prowler Junkie

Posts: 1360
From: Carmel, IN USA
Registered: APR 2002

posted 01-10-2003 03:00 PM     Click Here to See the Profile for whealy     
Prowler,

Well if I’m reading your comments correctly you are saying that the drive is a 40 Gig but the C drive is only showing 1 tenth of that space at 4 gig. If that’s the case, it will depend on what operating system you have. As in Windows 98, NT, NT 2000 or XP. The old limitation for the C drive was 4 gig. Computers would typically be setup with that space and the additional space on another drive letter. The older the operating system, listed here in increasing age, the lower the limitation and the more likely you are to have to get a third party tool to facilitate the use of the unformatted 36 gig. So I’ll check back later and see if I’m barking up the right tree and if you shared what operating system your using.

------------------


Prowler
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From: Erhard, MN
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posted 01-10-2003 03:50 PM     Click Here to See the Profile for Prowler     
Thanks for the responses. As Whealy pointed out I neglected to mention the OS. It's Windows 98se. I'll try these recommendations and post the results.

Thanks to you all again.
Prowler


Prowler
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From: Erhard, MN
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posted 01-10-2003 04:47 PM     Click Here to See the Profile for Prowler     
Well, I got the HD defragged and dumped the Temp Internet files (there was nothing in the Recycle Bin), but the C drive still shows only a 4.39GB capacity. Is it time for Dr. Norton to work some magic?

Prowler

GRROWL
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From: Herndon, VA
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posted 01-10-2003 04:50 PM     Click Here to See the Profile for GRROWL     
YES!

-GRROWL

whealy
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From: Carmel, IN USA
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posted 01-10-2003 05:27 PM     Click Here to See the Profile for whealy     
Prowler,

The first copule of suggestions dealt with you running out of space on your hard drive. If my post was correct in saying that the problem is your only using 4 gig of 40 possible as opposed to that being a typo, then you will need software that does disk particians. So if it's a typo, don't read this any farther.

As I recall 98 has a limitation of a 4 gig system partician. And I think the remaining drives are limited to 4 gig as well if you use NTFS and 2 gig if you use FAT 32. Little rusty on 98 and I'm sure I'm getting way to technical. Partician Magic will allow you to extend you partician beyound these limits. I don't have any experience with Nortan and it's abilities to handle disk particians. So if that's what it does, then you would be going down the right track.

It might be helpful too know how you got to this point. Did you originally have a 4 gig drive and purchased a 40 gig as you were running low on space? Is this a new computer that has never had a hard drive added? If so was it a name brand system (Compaq, HP, Dell, Gateway etc) or something someone put together for you?

In any case if what I'm describing is the path you're running into, you may be up against something that a little too dificult to troubleshoot off the board.

GRROWL
Prowler Junkie

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From: Herndon, VA
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posted 01-10-2003 06:37 PM     Click Here to See the Profile for GRROWL     
Last time: Norton will fix it. Done it many times.

-GRROWL

Prowler
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From: Erhard, MN
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posted 01-10-2003 06:55 PM     Click Here to See the Profile for Prowler     
whealy,

It's a system that I purchased from a small business that is now defunct. It has only 1 hard drive that the serial number shows to be a 40.0 (forty) GB drive.

GRROWL,

Am I looking for a Norton Utilities program, or something else from Norton? I might try to download one from KaZaA if I can find one.

Thanks to you both for your help.

Prowler



GRROWL
Prowler Junkie

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From: Herndon, VA
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posted 01-10-2003 07:05 PM     Click Here to See the Profile for GRROWL     
Prowler,

Go to:
http://nct.digitalriver.com/fulfill/0001.2#form

You can get a free trial copy (I believe that it's full-function for 15 days).

You want to run Norton Disk Doctor - it sounds like you have a corrupted FAT table that's reporting the wrong disk drive statistics to the OS. I will be VERY surprised if Norton can't fix it (of course, I'm assuming that your description is correct and that you had a running system before the problem started). Win98SE can easily handle 40G unless you put it on a REAL OLD system with BIOS limitations). Seems easy enough to try the Norton, and let us know what happens.

Thanks.

-GRROWL

Prowler
Prowler Junkie

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From: Erhard, MN
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posted 01-10-2003 07:38 PM     Click Here to See the Profile for Prowler     
I ran the Disk Doctor and it gave me an "Invalid Disk Table In Boot Record" error. I asked Disk Doctor to repair it, but it said it couldn't.


GRROWL
Prowler Junkie

Posts: 2404
From: Herndon, VA
Registered: FEB 2002

posted 01-10-2003 08:05 PM     Click Here to See the Profile for GRROWL     
Prowler,

It doesn't look good. In your Email to me, you said it was a P4 - therefore, it's not a drive size problem; additional partitions won't help; it definitely sounds like the partition table.

Only possible LONG shots I can think of:

- Is the trial copy a full-function? If not, the full version may have additional repair functions. Unfortunately, you may be at the point if Norton can't fix it, you probably can't fix it (short of sending it out for data recovery, but that's REALLY $$$).

- Have you scanned for viruses? If not, give it a shot. If you don't have the software, Norton also has a free trial for this, or you can use the Online version.

- Try running the otheer Norton tests - WinDoctor may do it, but it's a longshot.

- I haven't used them lately, but McAfee has similar products - they may just have a fix that Norton doesn't.

Prognosis not good, but we'll help however we can.

- GRROWL

P.S. - DON'T REFORMAT YET. IT DOES SOUND LIKE YOU CAN SAVE THE 4G OF DATA THAT YOU HAVE. Let us know if you get to this point.


Prowler
Prowler Junkie

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From: Erhard, MN
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posted 01-10-2003 09:20 PM     Click Here to See the Profile for Prowler     
Well, nothing worked. Ran Anti-virus with nothing found. This is on my son's computer, so nothing real important on there but games and music. Easily replaceable. Think I'll just get a new hard drive. I see on eBay you can get a 100GB fairly cheap.

Thanks GRROWL and everyone for the help!
Prowler


CatDude
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From: Charlottesville, Va
Registered: FEB 2002

posted 01-12-2003 07:04 PM     Click Here to See the Profile for CatDude     
It is highly likely your problem is in the computer BIOS setup. You need to invoke the BIOS setup (before Windows boots up) and check the hard drive settings. Read the manual for the hard drive and make sure that the BIOS has the correct settings for that particular hard drive.

The BIOS is a chip on your mother board and runs the lowest level of s/w on your system. The operating system (windows) runs on the BIOS.

CatDude
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posted 01-12-2003 07:17 PM     Click Here to See the Profile for CatDude     
quote:
Originally posted by whealy:
Prowler,

As I recall 98 has a limitation of a 4 gig system partician. And I think the remaining drives are limited to 4 gig as well if you use NTFS and 2 gig if you use FAT 32.


info from the microsoft knowledge base:

Microsoft Knowledge Base Article - 153550

Hard Disk Limited to 8-GB Partition
The information in this article applies to:
Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98
Microsoft Windows 95

This article was previously published under Q153550

SYMPTOMS
When you try to partition a drive that is larger than 8 gigabytes (GB) in size, the maximum partition size may be 8 GB.

CAUSE
This behavior can occur if the hard disk controller does not fully support the interrupt 13 extensions. This information applies to both IDE and SCSI hard disk drives.

RESOLUTION
Contact the drive controller's manufacturer for information about a possible BIOS upgrade to a version of the BIOS that fully supports interrupt 13 extensions.

MORE INFORMATION
In order for a hard disk that is larger than 8 GB and uses the FAT32 file system to be fully addressed, it must support interrupt 13 extensions. Io.sys tests for the presence of interrupt 13 extensions. If interrupt 13 extensions are not detected, the default CHS LBA limit of 7.9 GB is used.

To determine whether your BIOS supports interrupt 13 extensions, please refer to your computer's documentation or consult your computer's manufacturer.

CatDude
Prowler Junkie

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From: Charlottesville, Va
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posted 01-12-2003 07:22 PM     Click Here to See the Profile for CatDude     
According to the knowledge bas article, you may have to upgrade your system BIOS.

You can always partition your hard drive into several drive letters. If you don't mind doing this, then you shouldn't need to updgrade anything.

Be sure you back any data that you don't want to lose before you start monkeying with hard drive settings and partitioning etc... It is possible you may have to wipe the drive and you shouuld be prepared to reinstall the operating system and your programs (just in case).

CatDude
Prowler Junkie

Posts: 1593
From: Charlottesville, Va
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posted 01-12-2003 07:33 PM     Click Here to See the Profile for CatDude     
one more thing... hard disks can "crash"... You could reformat the hard drive and that may recover it, but again, this includes wiping the drive and you would have to reinstall the operating system and everthing.

The more details you provide, the more we can help.... (Type of PC, version of BIOS, version of OS,...) The "Invalid Disk Table In Boot Record" error doesn't sound good.

It might be best to buy a new hard drive and scrap that one.

later...

Prowler
Prowler Junkie

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From: Erhard, MN
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posted 01-12-2003 08:10 PM     Click Here to See the Profile for Prowler     
VCD,

Thanks for your input. I'll check the BIOS mfg to see if they can be "flashed" and try that. If they can't be flashed , or it doesn't fix the problem, I'll just get a new hard drive. They're relatively inexpensive anymore and I think I could replace this 40.0GB drive for under $75.

Prowler

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