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This topic is 2 pages long: 1 2 This topic was originally posted in this forum: Tires, Rims Discusssion |
Author | Topic: Computer help needed!! |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 01:48 PM
Anyone out there that can provide some insight on a computer problem I'm having? My son's computer has a 40.0GB HD. The other night the computer told him the HD was full, so we looked at it. It said the C drive (the only one other than the Floppy, the DVD and the CD ROM) had a capacity of 4.39GB and was full. Any ideas would be appreciated. The HD is a Seagate model ST340810A (Seagate web site says its a 40.0GB drive) Thanks |
Gary C Prowler Junkie Posts: 12017 |
posted 01-10-2003 02:28 PM
Have you ever defragged???? If you havent, you should,,,,,,,, |
Mike Krehel Administrating Kat Posts: 3047 |
posted 01-10-2003 02:48 PM
First of all, remove any unused programs that you may have installed on your machine. Second go to Internet Explorer and click on the tools tab and select internet options, from there, click on the delete files button under temporary internet files, then check the box to delete all offline content and click on OK. This operation could take several minutes to complete. Lastly, delete all files in your trash bin, and then defrag the hard drive as Gary suggested. Hope this helps! ------------------ |
GRROWL Prowler Junkie Posts: 2404 |
posted 01-10-2003 02:50 PM
Sounds like Norton Utilities time. Should be a snap. -GRROWL |
whealy Prowler Junkie Posts: 1360 |
posted 01-10-2003 03:00 PM
Prowler, Well if I’m reading your comments correctly you are saying that the drive is a 40 Gig but the C drive is only showing 1 tenth of that space at 4 gig. If that’s the case, it will depend on what operating system you have. As in Windows 98, NT, NT 2000 or XP. The old limitation for the C drive was 4 gig. Computers would typically be setup with that space and the additional space on another drive letter. The older the operating system, listed here in increasing age, the lower the limitation and the more likely you are to have to get a third party tool to facilitate the use of the unformatted 36 gig. So I’ll check back later and see if I’m barking up the right tree and if you shared what operating system your using. ------------------ |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 03:50 PM
Thanks for the responses. As Whealy pointed out I neglected to mention the OS. It's Windows 98se. I'll try these recommendations and post the results. Thanks to you all again. |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 04:47 PM
Well, I got the HD defragged and dumped the Temp Internet files (there was nothing in the Recycle Bin), but the C drive still shows only a 4.39GB capacity. Is it time for Dr. Norton to work some magic? Prowler |
GRROWL Prowler Junkie Posts: 2404 |
posted 01-10-2003 04:50 PM
YES! -GRROWL |
whealy Prowler Junkie Posts: 1360 |
posted 01-10-2003 05:27 PM
Prowler, The first copule of suggestions dealt with you running out of space on your hard drive. If my post was correct in saying that the problem is your only using 4 gig of 40 possible as opposed to that being a typo, then you will need software that does disk particians. So if it's a typo, don't read this any farther. As I recall 98 has a limitation of a 4 gig system partician. And I think the remaining drives are limited to 4 gig as well if you use NTFS and 2 gig if you use FAT 32. Little rusty on 98 and I'm sure I'm getting way to technical. Partician Magic will allow you to extend you partician beyound these limits. I don't have any experience with Nortan and it's abilities to handle disk particians. So if that's what it does, then you would be going down the right track. It might be helpful too know how you got to this point. Did you originally have a 4 gig drive and purchased a 40 gig as you were running low on space? Is this a new computer that has never had a hard drive added? If so was it a name brand system (Compaq, HP, Dell, Gateway etc) or something someone put together for you? In any case if what I'm describing is the path you're running into, you may be up against something that a little too dificult to troubleshoot off the board. |
GRROWL Prowler Junkie Posts: 2404 |
posted 01-10-2003 06:37 PM
Last time: Norton will fix it. Done it many times. -GRROWL |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 06:55 PM
whealy, It's a system that I purchased from a small business that is now defunct. It has only 1 hard drive that the serial number shows to be a 40.0 (forty) GB drive. GRROWL, Am I looking for a Norton Utilities program, or something else from Norton? I might try to download one from KaZaA if I can find one. Thanks to you both for your help. Prowler |
GRROWL Prowler Junkie Posts: 2404 |
posted 01-10-2003 07:05 PM
Prowler, Go to: You can get a free trial copy (I believe that it's full-function for 15 days). You want to run Norton Disk Doctor - it sounds like you have a corrupted FAT table that's reporting the wrong disk drive statistics to the OS. I will be VERY surprised if Norton can't fix it (of course, I'm assuming that your description is correct and that you had a running system before the problem started). Win98SE can easily handle 40G unless you put it on a REAL OLD system with BIOS limitations). Seems easy enough to try the Norton, and let us know what happens. Thanks. -GRROWL |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 07:38 PM
I ran the Disk Doctor and it gave me an "Invalid Disk Table In Boot Record" error. I asked Disk Doctor to repair it, but it said it couldn't. |
GRROWL Prowler Junkie Posts: 2404 |
posted 01-10-2003 08:05 PM
Prowler, It doesn't look good. In your Email to me, you said it was a P4 - therefore, it's not a drive size problem; additional partitions won't help; it definitely sounds like the partition table. Only possible LONG shots I can think of: - Is the trial copy a full-function? If not, the full version may have additional repair functions. Unfortunately, you may be at the point if Norton can't fix it, you probably can't fix it (short of sending it out for data recovery, but that's REALLY $$$). - Have you scanned for viruses? If not, give it a shot. If you don't have the software, Norton also has a free trial for this, or you can use the Online version. - Try running the otheer Norton tests - WinDoctor may do it, but it's a longshot. - I haven't used them lately, but McAfee has similar products - they may just have a fix that Norton doesn't. Prognosis not good, but we'll help however we can. - GRROWL P.S. - DON'T REFORMAT YET. IT DOES SOUND LIKE YOU CAN SAVE THE 4G OF DATA THAT YOU HAVE. Let us know if you get to this point. |
Prowler Prowler Junkie Posts: 745 |
posted 01-10-2003 09:20 PM
Well, nothing worked. Ran Anti-virus with nothing found. This is on my son's computer, so nothing real important on there but games and music. Easily replaceable. Think I'll just get a new hard drive. I see on eBay you can get a 100GB fairly cheap. Thanks GRROWL and everyone for the help! |
CatDude Prowler Junkie Posts: 1593 |
posted 01-12-2003 07:04 PM
It is highly likely your problem is in the computer BIOS setup. You need to invoke the BIOS setup (before Windows boots up) and check the hard drive settings. Read the manual for the hard drive and make sure that the BIOS has the correct settings for that particular hard drive. The BIOS is a chip on your mother board and runs the lowest level of s/w on your system. The operating system (windows) runs on the BIOS. |
CatDude Prowler Junkie Posts: 1593 |
posted 01-12-2003 07:17 PM
quote: info from the microsoft knowledge base: Microsoft Knowledge Base Article - 153550 Hard Disk Limited to 8-GB Partition This article was previously published under Q153550 SYMPTOMS CAUSE RESOLUTION MORE INFORMATION To determine whether your BIOS supports interrupt 13 extensions, please refer to your computer's documentation or consult your computer's manufacturer. |
CatDude Prowler Junkie Posts: 1593 |
posted 01-12-2003 07:22 PM
According to the knowledge bas article, you may have to upgrade your system BIOS. You can always partition your hard drive into several drive letters. If you don't mind doing this, then you shouldn't need to updgrade anything. Be sure you back any data that you don't want to lose before you start monkeying with hard drive settings and partitioning etc... It is possible you may have to wipe the drive and you shouuld be prepared to reinstall the operating system and your programs (just in case). |
CatDude Prowler Junkie Posts: 1593 |
posted 01-12-2003 07:33 PM
one more thing... hard disks can "crash"... You could reformat the hard drive and that may recover it, but again, this includes wiping the drive and you would have to reinstall the operating system and everthing. The more details you provide, the more we can help.... (Type of PC, version of BIOS, version of OS,...) The "Invalid Disk Table In Boot Record" error doesn't sound good. It might be best to buy a new hard drive and scrap that one. later... |
Prowler Prowler Junkie Posts: 745 |
posted 01-12-2003 08:10 PM
VCD, Thanks for your input. I'll check the BIOS mfg to see if they can be "flashed" and try that. If they can't be flashed , or it doesn't fix the problem, I'll just get a new hard drive. They're relatively inexpensive anymore and I think I could replace this 40.0GB drive for under $75. Prowler |
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