posted 12-16-2017 11:13 AM                  

What the heck ?!? I was wondering if Chrysler changed the cap on later models so I checked Advanced Auto Parts and they list the same gas cap for the 1999 and the 2002 so that can't be it. I am so confused as what is going on.

Has anyone else used this kit from The Prowler Store ? What was your experience ?

posted 12-17-2017 06:19 AM                  

quote:

---

Originally posted by Dano:
I ordered the new fuel filler neck kit from The Prowler Store. I installed it today and the original gas cap does not fit. Upon further inspection I noticed that the original filler neck has one point for entry of the threads (single start thread) and the new one has 2 entry points for the threads (double start thread).

What the heck ?!? I was wondering if Chrysler changed the cap on later models so I checked Advanced Auto Parts and they list the same gas cap for the 1999 and the 2002 so that can't be it. I am so confused as what is going on.

Has anyone else used this kit from The Prowler Store ? What was your experience ?

---

From a previous post:

quote:

---

Originally posted by Dano:
I'm looking for a BCM for a 1999 Prowler

---

Dano,,, First off I can tell you my gas cap from the Prowler will work on a late model, 1990's Dodge Dakota truck,,,so they must use a common gas cap on several models.

Let's start with your cat.... I'm assuming its a '99 Prowler?

If so,,,here just might be the problem?:

TUBE. Fuel Filler.

Part Number: 05029123AC ; 05029123AB; 05029123AA

Diagrams and Kits What This Fits

1 Fuel Tank Filler Tube PR/images/parts/Chrysler/thumbnails/00i65286.jpg

1 Fuel Tank Filler Tube PR/images/parts/Chrysler/thumbnails/00i50844.jpg

1 Fuel Tank Filler Tube PR/images/parts/Chrysler/thumbnails/i2114397.jpg

Plymouth Prowler 3.5L High Output V6 24V MPI, 4-Speed Automatic > FITS: 2000, 2001, 2002
.

^ > http://www.factorychryslerparts.com/products/Plymouth/TUBE-Fuel-Filler/11266118 /05029123AC.html

Says it fits 2000, 2001, 2002 models......doesn't say it fits a '99 model Prowler. I don't know the exact answer to the problem, but I'd start right there thinking that they sold you the wrong part # to fit your '99 model

------------------------------------------------------------------------------------------------------------------------
Stock Code: 05029123AC
Price:
$ 41.51

I hate to ask, what did the P/S charge you for it?

Categories: Fuel > Fuel Tank Filler Tube
Assemblies: Fuel Tank Filler Tube PR

posted 12-17-2017 06:31 AM                  

TUBE. Fuel Filler.

Part Number: 04786478AD ; 04786478AC; 04786478AB; 04786478
This fits your 1999 Plymouth Prowler

About $175 if there is still any out there..... ???

.
. http://www.factorychryslerparts.com/products/Plymouth/1999/Prowler/ TUBE-Fuel-Filler/4270010/04786478AD.html

posted 12-17-2017 06:03 PM                  

quote:

---

Originally posted by ALLEY CAT:

Let's start with your cat.... I'm assuming its a '99 Prowler?

I hate to ask, what did the P/S charge you for it?

---

Yes, it is a 1999. And how much? $195.00. What really confuses me is that when I search Google for this part number, it shows that it is for 2000 and above Prowler and is around $40. Ugh.

https://www.moparde alerparts.com/a/Plymouth_2000_Prowler35L-HIGH-OUTPUT-V6-24V-MPI--4-SPEED-AUTOMATIC/_50015_5554775/Fuel-Tank-Filler-Tube-PR/i2114397.html

posted 12-17-2017 09:31 PM                  

2. I just wish that if the cap were different that TPS would have included the cap with the kit."

1. They weren't honest on the invoice, IMO.....ask for a refund or dispute your credit card charge if used..

2. I had a '99,,a '2000,,and a 2001,,,the caps were interchangeable as I remember, and I had one locking gas cap that also fit all 3 cars... so that shouldn't be a problem.

posted 12-18-2017 09:25 PM                  

I emailed the Prowler store yesterday and as of this afternoon still got no response so I called them. I explained the issue and the guy on the phone told me that he had never heard of this issue and that I must have a different year Prowler and that is why the filler neck was different. I informed him that is not the case as a friend of mine has 3 prowlers, a 1999, a 2001, and another year and that the caps are ALL THE SAME (thanks a bunch for that info AC !!!). He put me on hold as he went to talk to his tech. He came back and told me that his tech said to purchase a $8 'quarter turn' cap at any auto parts store. I asked why this is an issue and why did they not include the cap into their kit. He promptly offered me $8.00 for me to purchase a gas cap (which I thought was nice) and said that they woudl have to include a note with other filler necks.

I asked why the change happened and since he was not sure he handed me off to his tech. His tech assured me that this was the proper Prowler filler neck. I asked which cap would fit this and again it was 'just any quarter turn cap'. Not correct, but I was not going to push the issue.

I asked how could this be an actual Prowler part that they sent if the gas caps never changed on the actual Prowlers (including the newer ones that incorporated this fix from the factory). I wanted to know why I just paid $200 for a $40 part. I explained that I was not against paying for their research in finding another Chrysler vehicle that the filler neck would interchange to the Prowler, but it would have been appropriate for them to include the new gas cap.

He then became quite defensive and stated that this was not the case and that this was an actual Prowler part specified by Chrysler in the TSB. I said Great, can you get me the TSB number as I would like to look that up. Wow...he at this point was done with me. He informed me that this filler neck fits several different cars and not just the prowler. Interesting...really? Fits OTHER cars than the Prowler. I hope to find what other cars that it fits since he would not tell me. He took my number and would call me back with that information. I have not heard from him yet.

I really hope that what he is telling me about the TSB is correct - I would love for there to be a cheap solution to this whole filling the tank debacle...but I'm pretty sure that if what he is saying is true then it would have already been posted on this forum somewhere about the cheap fix. My gut feeling is that they found a compatible out there and are not letting on to what vehicle it comes from - and I have no problem with that, they are in business to make money and it is not their responsibility to dispel their trade secrets.

BTW, the cap that ended up fitting was for a Dodge Neon. A BIG thanks to the guy at O'Reilly Auto Parts for searching through his inventory to find this.

I will let you know if I get any more information.

posted 12-19-2017 07:38 PM                  

I informed him that the filler cap that fit their version of the filler neck was for a 2001 Dodge Neon. He reiterated that is was definitely a Chrysler part. I explained to him that if it worked as advertised I would have no issue with it at all and would not need to return it. At this point he recommended that I return the product for a refund. I explained that I was not going to return the product until I had an opportunity to test it out and see if it was going to solve my problems. He then told me that he wanted to give me the return address so that I could return it for a refund. I explained that I would get the address later if the product did not solve my issues with putting gas into the car. He then told me that he would rather that I return the product and refund my money and that once I install the product I would not be able to return the product. I informed him that I could return the product for refund if it did not work for me even if I had installed it. He argued that I would not be able to. I informed him that I would explain how I would return it and he rudely told me that he had calls 'piling up on the phone lines' and to have a good day and hung up.

Piling up huh? Good to see that with their crappy customer service that customers are still flocking there.

I will be very happy to use the product and sing their praises if it actually works. BUT if it does not solve my problems as their website states (yes I made a copy in case if they change it) then I can dispute the charge with the credit card company since the product did not perform as advertised...or they can refund my money - their choice.

This is my first dealing with them of what very well could have been many as I hoped to purchase several dress up items for my Prowler...but now I'm not so sure.

I will keep you all posted as to the functionality of the filler neck. I will try to get gas @ Costco - this will be the true test as I have never had success filling up the Prowler there (every other car I have works just fine).

posted 12-19-2017 11:39 PM                  

I know some people still buy from them and if they do they don't tell the other POA members.

I'm not telling. Lol

Hope it works out for you.

posted 12-20-2017 08:07 PM                  

quote:

---

Originally posted by padroo:

I know some people still buy from them and if they do they don't tell the other POA members.

I'm not telling. Lol

---

HAHAHAHA that is funny!!! Kinda like when that obnoxious girl that no one wants to be seen with asks you if you wanna 'party' with her. You go, deny it to your buddies, and never tell anyone.

posted 12-20-2017 08:18 PM                  

Notice that there is actually another listing in the Chrysler bulletin that outlines the filler neck that I have received from TPS, part #05029123AC. So he is correct that this is an actual Chrysler part. It also outlines the need for a 1/4 turn gas cap. He also states that the gas cap is $23.10 (although they gave me $8.00 and told me to go buy my own, which I did for $12.50).

So I found the filler neck online for around $40. The filler hose is another $40. So I have $80 worth of parts that I paid $196 for. And again I will say 'I have no problem paying a premium for the hard earned knowledge that someone has put forth to make a product'.

BUT, this was no hard earned knowledge that TPS is charging for. It is plain English that is published by Chrysler as a successor to the filler neck that was supposed to fix this issue. Why this has not been discovered before eludes me, but that cat is out of the bag now! No one needs to pay a premium anymore since we have the new part number that can be had. Yay!

Wait...don't get too excited yet. I have not tested this fix yet. I am hoping to do it this weekend. I will keep you all posted...

posted 12-23-2017 03:27 PM                  

So I finally got the Prowler back together and ready...finally! First time I have drove it in MONTHS. Since the tank was about empty from draining it to install the filler neck, I put in about 1/2 gallon and headed out to Costco. I put the filler neck in and started pumping. It clicked off immediately twice (and I mean immediately), but the third squeeze of the nozzle and the gas started flowing. I got it all the way to a little over 7 gallons and I tempted fate. I stopped. I then started again and it would immediately stop. Tried several different positions of the nozzle and nothing worked. So I stopped there and got in and drove home (the long way...yay). I apologize to all of you and to my car...I forgot how much fun she is to drive!

The gas gauge said I had 3/4 tank (yes, the gas gauge finally works again...that update in another post). I went by another gas station that had a slope on the cement pad so that the car was sloping toward the driver's side and I was able to fill it up. Got in and the gauge read full.

The Prowler Store states:
"Chrysler along with TheProwlerStore.com have designed a Fix for the problem. These six parts are it.

These two parts will replace your stock fuel neck. You will be able to fill your gas tank with gas station high speed pumps as fast as you can pump with no problems."

Well, did it work as advertised? Definitely not. Is it better? I do think so, but more fillups will tell. I just don't want to have to take it back off again to return it. Once again, I will keep you posted.

posted 12-24-2017 05:29 AM                  

Anyway my finding was that it helped some but did not completely resolve the issue. Seems in my case the closer to empty the tank gets the more difficult it is to fill. Sounds like what you are finding.

EDIT Here is info and the reply I sent to the POA friend that shared the info with me:

Info:
Don't pay $643 to replace two simple fuel hoses. I ordered the hoses and had the local Chrysler Dealer install them for $150. Have them look up the Technical Service Bulletin # 14-04-99 that explains everything they need to do including the hours of labor to fix the problem. The parts are Tube-4786478AD and Hose-4865372AA. For me this fixed the entire problem never to return again.

My Reply:
Wanted to say thank you for sending me the TSB and the part numbers. I bought the parts online for less than half the cost the dealership wanted and paid them $92 for installation however I am sure I could have done the job. I let them do it as they were also changing my tires and adding my Orange TPMS system. Filled it up after and did not have the usual problem.

The TSB sheet helped a lot as first they were telling me they needed to drop the tank and it was going to take so many hours. I showed them the TSB and it said one hour and outlined the entire procedure without dropping the tank. They checked it out and then agreed on a better price.

posted 02-23-2018 01:08 PM                  

Hopefully this might help someone...