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Author Topic:   Extended Warranty - one more time
cstall




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posted 04-21-2003 08:53 PM     Click Here to See the Profile for cstall     send a private message to cstall   Edit/Delete Message   Reply w/Quote   Search for more posts by cstall
OK, The CoolMobile is about to come off warranty, so I thought I'd better start shopping for an extended warranty. WarrantyGold quoted me $2793 for the Diamond Plan 7/70,000 with 0 deductible - that price included the "Prowler Club Discount" whatever that is. Is saw a similar plan (7/50,000/0) with Chrysler for about $1800. Does anyone have any advice on finding a better deal?
Marty Usher



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posted 04-21-2003 09:09 PM     Click Here to See the Profile for Marty Usher     send a private message to Marty Usher   Edit/Delete Message   Reply w/Quote   Search for more posts by Marty Usher
Last year I called Causeway Chrysler in Covington, Louisiana and bought a 4 year/100,000 mile (I drive a lot) $100 deductible MaxCare plan for under $1400.00

------------------
2000 Black with hand painted blue faded to purple flames

KenG


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posted 04-21-2003 09:27 PM     Click Here to See the Profile for KenG     send a private message to KenG   Edit/Delete Message   Reply w/Quote   Search for more posts by KenG
I purchased the same plan from Warranty Gold last year for 1,529.00 !!!!! I have the 7/70, zero deductable. Purchased 3/12/02 with 26,000 miles on my 1999. They move on the price quoted but 2,700.00 is ridiculous! My sales rep was Louis Mitchell. I also got 10 months to pay with no interest.

------------------
Ken Gensheimer
1999 Yellow
Plate: 1 HOT KAT
Blue Eyes, Color Coordinated Bumpers, Prowler Pro Gears (Zoom, zoom, zoom), MAC Air Intake, MAC Sport Exhaust, Chrome dash rings, Chrome radiator cover, Chrome hood prop, Chrome struts, Chrome Front Suspension, Chrome fender brackets, Chrome Transmission Cooler Cover, Chrome carpet protectors, Chrome door sill plates, Polished stainless cross braces, Miiror polished battery cover, Polished rear frame, Braided front lines, Line lock, Drilled & Slotted Rotors, Yellow powder coated calipers, Ceramic Pads, Weekender with polished base, Chromed hitch, Chrome Prowler hitch plug, Lollypop Red Shimmers on bumpers and engine, Yellow Neon Lights, Red Prowler Accent Decals, Real Rod front plate holder, Chrome POA license plate bracket, Infinity Kapa speakers all around....Stay tuned for more!

sam771
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posted 04-21-2003 09:28 PM           send a private message to KenG   Edit/Delete Message   Reply w/Quote   Search for more posts by sam771
I just bough an extra warranty from Chrysler 60/7 years with $100.00 deductible for $1,600.00 with 0% interest covering bumper to bumper. I also have 70/7 years power train with the car when I bough the car in 2002.
cstall




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posted 04-21-2003 09:36 PM     Click Here to See the Profile for cstall     send a private message to cstall   Edit/Delete Message   Reply w/Quote   Search for more posts by cstall
Ken - I saw your post from last year and mentioned your price to the WarrantyGold dude. He said that the price for Prowler warranties went up Jan 1, 2003 - apparently they'd been taking some losses on those $1500 Prowler Warranties!
Thanks for the info though. I'm gonna keep shopping - the $1800 deal from Mopar looks good after $2793!
ALLEY CAT





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posted 04-21-2003 10:20 PM     Click Here to See the Profile for ALLEY CAT     send a private message to ALLEY CAT   Edit/Delete Message   Reply w/Quote   Search for more posts by ALLEY CAT
Curt - go with Causeway Chrysler in La. Give them a call and mention Laddie's name and the POA (hope they don't hang up on you, lol) I'd think the 50,000 or 75,000 mile plan with either $0,,,$50,,, deductible would work for you. JMO
Bob Lloyd


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posted 04-21-2003 11:14 PM     Click Here to See the Profile for Bob Lloyd     send a private message to Bob Lloyd   Edit/Delete Message   Reply w/Quote   Search for more posts by Bob Lloyd
Curt I bought a extended warranty at York in Prescott in January for 1600.00. It is a 60000 mile 5 yr with a 50.00 deductable.
jusumguy1
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From:Marinette Wi
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posted 04-22-2003 01:18 AM     Click Here to See the Profile for jusumguy1     send a private message to jusumguy1   Edit/Delete Message   Reply w/Quote   Search for more posts by jusumguy1
I just paid $1500.00 for maxi care 7/70 with 0 deductible from Chrysler yesterday. 2002 with 14000 miles.
MIKE GATLIN





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posted 04-22-2003 08:45 AM     Click Here to See the Profile for MIKE GATLIN     send a private message to MIKE GATLIN   Edit/Delete Message   Reply w/Quote   Search for more posts by MIKE GATLIN
I had a great experience with Causeway Chrysler and Laddies contact. The contact has changed, but Causeway has been with us on warranty pricing since the beginning and has earned a shot at a quote that you are likely to find unbeatable. Laddie recently posted the new contact name at Causeway but I can't remember it!
cstall




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posted 04-22-2003 02:32 PM     Click Here to See the Profile for cstall     send a private message to cstall   Edit/Delete Message   Reply w/Quote   Search for more posts by cstall
Here's contact info for Causeway Chrysler in Covington, LA:

Call Chuck (Fred John isn't there any more) at 800-259-5337 or 985-892-9165.

I just got hooked up with a 7yr/50,000/$0 deductible MaxCare (the one that covers almost everyting) for $1250. Screamin' Deal!

Much thanks to everyone for all your input!


ALLEY CAT





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posted 04-22-2003 02:38 PM     Click Here to See the Profile for ALLEY CAT     send a private message to ALLEY CAT   Edit/Delete Message   Reply w/Quote   Search for more posts by ALLEY CAT
Stall - You can buy me dinner!!!
idive


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posted 04-22-2003 05:02 PM     Click Here to See the Profile for idive     send a private message to idive   Edit/Delete Message   Reply w/Quote   Search for more posts by idive
I have a '97. Purchased Jan. 5, 1998. Took the original 3yr/36K warranty since I didn't plan on alot of driving. It now has about 6800 miles on it. Am I out of luck on getting an extended warranty?
ben
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posted 04-23-2003 11:54 AM     Click Here to See the Profile for ben     send a private message to ben   Edit/Delete Message   Reply w/Quote   Search for more posts by ben
My company is in the extended warranty business, primarily for exotic vehicles. www.exoticwarranty.com
Anyone who is interested in a Prowler warranty, find your lowest quote from a dealer and I will match that minus 10%. Our coverage is bumper to bumper.

This offer is open to any POA members who want it! Even if you are out of factory warranty with any amount of miles the plans are still valid.

Cordially,

-Ben Evans
The Exotic Warranty Company
888-748-9666
'00 Red Supercharged Prowler

FiveStar Dealer
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From:Orlando, FL, USA
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posted 04-23-2003 06:54 PM     Click Here to See the Profile for FiveStar Dealer     send a private message to FiveStar Dealer   Edit/Delete Message   Reply w/Quote   Search for more posts by FiveStar Dealer
As a service provider, I advise ALL owners to invest the extra money in the purchase of a Chrysler Service Contract as opposed to an aftermarket extended warranty. The reasons are obvious if you think about it. Aftermarket warranties are provided by insurance companies. As such, there are rules and procedures that need to be followed to have a claim paid in full and in a timely manner. When a customer comes into my dealership with a concern, the first thing we need to do is diagnose the cause and contact the warranty company for authorization (permission) to repair the vehicle. If the claim amount goes over a preset dollar amount, the warranty company has the option of dispatching a contracted inspector to verify the concern and diagnosis. This inspection delay can be up to 48 hours, during which no work can be performed on the vehicle and the warranty company is not required to provide alternative transportation for the owner (although most do). After repair authorization is given, the vehicle is repaired and the claim is faxed in to the warranty company for payment (usually a return fax credit card charge). This can delay the pickup of the vehicle up to an additional day waiting for payment. Finally, the dealer is at the mercy of the warranty company to approve or decline any repairs needed. The Chrysler Service Contract is different because the decision rests with Chrysler (via an online and immediate claims system) and there is never the need for independent verification because the dealer IS the representative for Chrysler. Billing is done immediately just as if it were a factory warranty repair. Any repairs performed under the Chrysler Service Contract carry a nationwide warranty at ANY Chrysler dealer. Imagine having repair work performed at an independently owned Goodyear service center and then being told by your extended warranty company that you have to return to that same service center for any followup repairs if you have problems six months later. What if you have work done while on vacation in another city hundreds of miles from where you live? Just food for thought.
Marty Usher



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posted 04-23-2003 07:04 PM     Click Here to See the Profile for Marty Usher     send a private message to Marty Usher   Edit/Delete Message   Reply w/Quote   Search for more posts by Marty Usher
5 Star - while I concluded that the Chrysler extended warranty is the best one available for our Prolwers, (that'why I bought it) My understanding is that it is run seperately from the original factory warranty and in some cases where the dealer's service manager could make a decision on a factory warranty issue, they must call in an outside rep to verify the same issue on some repairs. Don't take this a knock on the Chrysler warranty, just know that there may still be a delay in getting some repair issues approved. It happened to me. I am still most satisfied with the warranty.

FiveStar Dealer
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posted 04-23-2003 08:02 PM     Click Here to See the Profile for FiveStar Dealer     send a private message to FiveStar Dealer   Edit/Delete Message   Reply w/Quote   Search for more posts by FiveStar Dealer
Marty,
Glad to hear you're satisfied with your warranty (I also purchased a C.S.C.). I have only had one instance where the service manager did not have the ability to make a warranty determination but it was only because we all knew that the repair was necessary due to owner negligence. We took photos and forwarded to D/C's attention and they covered the repair (carpet replacement) at 100% anyway. I guess Chrysler just wants their owners to be happy. I do understand, however that not all dealerships are created equal. My dealership is a level three repair facility and does not require district approval for warranty or service contract repair.

------------------
Steven Fitzgerald
Prowler Advisor
Courtesy Chrysler Jeep - Casselberry FL
(407) 831-2828 ext. 257

This message has been edited by FiveStar Dealer on 04-23-2003 at 08:06 PM

Richard Jackson




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posted 04-23-2003 08:15 PM     Click Here to See the Profile for Richard Jackson     send a private message to Richard Jackson   Edit/Delete Message   Reply w/Quote   Search for more posts by Richard Jackson
I love my Prowler, but I feel I must rebut the "Five Star Dealer". I have in the past purchased a Chrysler extended warranty, 7/70. I was very displeased with the coverage and the dealers charges for what I considered warranty items. The problem with any warranty is that until you have to use it, you really do not know what is covered. Buyer beware as in all transactions. Bottom line is everyone dealer or aftermarket, wants your money.
FiveStar Dealer
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posted 04-23-2003 08:55 PM     Click Here to See the Profile for FiveStar Dealer     send a private message to FiveStar Dealer   Edit/Delete Message   Reply w/Quote   Search for more posts by FiveStar Dealer
Richard,
It is disturbing to hear that you've had problems with coverage in the past on your Chrysler Service Contract and I support your position that the buyer should ALWAYS beware when purchasing this type of agreement. I would like to say, however, that Chrysler offers many different levels of coverage and a lot depends on which contract is bought. The Maximum Care contract covers more items than any other extended warranty but it is also the most expensive contract we sell. I will also reitterate that all dealers are NOT created equal. The truth is, there are many dealers out there who want nothing more than to take your money and have you go away. Since I handle ALL the Prowlers that come through our dealership, I can ensure that, at least here, that sort of thinking will not apply.
Thanks for listening.

------------------
Steven Fitzgerald
Prowler Advisor
Courtesy Chrysler Jeep - Casselberry FL
(407) 831-2828 ext. 257

This message has been edited by FiveStar Dealer on 04-24-2003 at 04:02 AM

GRROWL


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posted 04-23-2003 09:13 PM     Click Here to See the Profile for GRROWL     send a private message to GRROWL   Edit/Delete Message   Reply w/Quote   Search for more posts by GRROWL
quote:
Originally posted by FiveStar Dealer:
. . . .The Maximum Care contract covers more items than any other extended warranty (like interior soft trim or replacement tops and weatherstrips). . . .

I hope you're right.

I have the Chrysler Maximum Care Service Contract, which states:

"THE PLAN WILL NOT COVER, OR APPLY TO LOSS OR EXPENSE RESULTING FROM:

- EXTERIOR: . . . ; weather strips; . . . convertible top fabric . . .

- INTERIOR: trim; carpet; upholstery; dash pad; . . . moldings; arm rests and head liner; cargo cover."

Unfortunately, you are 23 hours away from me. Please explain to me the procedure to obtain warranty coverage on the weather strips; convertible top fabric; and interior soft trim considering the provisions in the contract you specified.

Thank you.

-GRROWL

ben
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posted 04-23-2003 09:15 PM     Click Here to See the Profile for ben     send a private message to ben   Edit/Delete Message   Reply w/Quote   Search for more posts by ben
Just so someone doesn't get the wrong idea, www.exoticwarranty.com's coverage for the Prowler is bumper-to-bumper less maintenance items like brake pads, tires, windshield wipers. It covers MORE than Chryslers warranty and is reinsured just the same as theirs.

Quite a few "Internet" warranty companies are just reselling exclusionary warranties that really don't cover anything. Always read the fine print. Always.

-Ben

[Disclaimer: Owner of The Exotic Warranty Company]

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posted 04-23-2003 09:51 PM     Click Here to See the Profile for FiveStar Dealer     send a private message to FiveStar Dealer   Edit/Delete Message   Reply w/Quote   Search for more posts by FiveStar Dealer
Grrowl,
Okay, so I needed to review my own warranty. I just ran labor operations a week back to cover a convertible top under this warranty so I'll review the records in my office tomorrow and post a reply within 48 hrs. I could be mistaken, it wouldn't be the first time. If it's a different contract, I'll let you know which one it was.
idive


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posted 04-23-2003 10:09 PM     Click Here to See the Profile for idive     send a private message to idive   Edit/Delete Message   Reply w/Quote   Search for more posts by idive
I had a 3rd party extended warranty in the past. It was issued thru AAA to its members thru a 4th party. It was good up to 100K miles. At 98K, when my transmission went out, I needed it. I found out that the company had gone out of business. I called AAA on that, and they were aware of them shutting their doors, and sent me to yet, a 5th party to cover the rest of the contract. They were told that a rebuilt transmission would cost them $750. They said "rebuilt?? Put in a NEW one!" Then they were told that a new one would cost $1500. Their reply was, "so put in a NEW one!" Yes, the process did take a little longer, but it was a matter of a couple phone calls. And I did have to pay first with a check (which was held until the warranty company's check arrived) to get my car back when I did. There are people that will honor a warranty, and people that won't. It is buyer beware. Check out what you buy.
I'm also interested to know from 5 star how the things he says are covered are not covered in GRROWL's contract.
And something I found a little funny today was that when I went to read up on ben's contract offerings, I found out that his premium bumper to bumper warranty doesn't cover bumpers... but it did sound like a pretty good contract. It closely resembled the contract I had before. How long has he been in business selling these contracts? Maybe he can tell us!

ben
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From:Bradenton, FL
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posted 04-23-2003 10:25 PM     Click Here to See the Profile for ben     send a private message to ben   Edit/Delete Message   Reply w/Quote   Search for more posts by ben
idive - The Exotic Warranty Company has been around for 3 short months. The underwriter who reinsures the contracts has been around for a little bit longer of course, and that is where the financial strength comes in. In the event that ANYONE goes out of business, there are performance bonds and reserves that are held in mandate by the States Department of Insurance regulations. We cater mainly to the niche market of exotics.

We also know what vehicles we are covering. Ferrari, Lamborghini, Bentley, etc...

As far as not covering bumpers, it's mainly because people will get in a small accident and try to get new bumpers under warranty. When was the last time your bumpers stopped working and needed to be replaced under warranty?

Cordially,

-Ben www.exoticwarranty.com
888-748-9666

idive


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posted 04-23-2003 11:00 PM     Click Here to See the Profile for idive     send a private message to idive   Edit/Delete Message   Reply w/Quote   Search for more posts by idive
I just thought it was amusing... "BUMPER TO BUMPER COVERAGE" *bumper coverage not included*
Marty Usher



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posted 04-24-2003 05:47 AM     Click Here to See the Profile for Marty Usher     send a private message to Marty Usher   Edit/Delete Message   Reply w/Quote   Search for more posts by Marty Usher
quote:
Originally posted by idive:
I just thought it was amusing... "BUMPER TO BUMPER COVERAGE" *bumper coverage not included*


You still have bumpers?


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