posted 06-03-2001 02:42 AM                    

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Turns out Valancia Chrysler Jeep is refusing to replace the items on the Orange that have oxidized and corroded due to their refusal to let me take her home during the 4.5 months she was "being repaired" and even worse, I have an arbitration appointment for this Tuesday and the Local DSM, Tracy Latiker, is trying to make it sound like it was MY fault the car sat at the body shop for the 4.5 months! I cannot begin to describe how upset I am at this...

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2000 Black, 2001 Black Tie, 2001 Orange

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From:Portland, Maine, USA
Registered: May 2001
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posted 06-03-2001 05:07 AM                  

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Do you by chance have anything in writing which states that the dealership "refused" or said "no" in regards to letting you store the car off their property, or even inside during this time frame? This would be the nail in THEIR @r$#. Let me know if I can assist. I can't pull any strings, but I can ask my local dealership what they would do. I hate the place, but even they did not want to keep the car while we were waiting for warranty parts to trickle in.

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SPCL-T

This message has been edited by SPCL-T on 06-03-2001 at 05:07 AM

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From:Lake Ariel, Pa.
Registered: Sep 2000
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posted 06-03-2001 06:08 AM                  

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Too bad Todd. They should have at least thrown a tarp or something over the exposed parts. This is a collector's car, not your average vehicle and should have been treated that way. Dont give up, you'll get them. Too bad it will need litigation to straighten out.

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Yellow is DCOOLEST

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From:Rochester Hills, MI USA
Registered: Jul 2000
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posted 06-03-2001 07:15 AM                  

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Todd, please check your private messages!

As an FYI to all............

I don't mean this as an insinuation that all of you would not be smart enough to already know this. Any time that you are attempting to resolve issues with your dealer and/or the manufacturer (be it DC or any of the others), it is most wise to document, in writing, every phone conversation, every dealership visit and any other contact you have with the dealer and/or the manufacturer. Dates, times and names of contacts that you speak with are most important. Complete and accurate notes of these visits and conversations are important. Just a word to the wise.

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CJ - 1999 Black
Matching Prowler Trailer
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This message has been edited by CJ on 06-03-2001 at 07:27 AM

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From:Mt. View, CA
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posted 06-03-2001 07:42 AM                  

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Todd,

Anything we can do man, just say the word.

Good luck, this is not good.

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See me WAX a Roush
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From:Lake Ariel, Pa.
Registered: Sep 2000
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posted 06-03-2001 08:25 AM                  

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Todd-you want I should call Uncle Vito?

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Yellow is DCOOLEST

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From:Houston, Texas usa
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posted 06-03-2001 10:23 AM                  

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Screw it Todd, just go find the meanest attorney you can find and file a law suit against them and dc. Get a bunch of media coverage, hire some guys to picket their dealership. Call a local consumer advocate, and rip them a new a#$hole. It totally sucks, however when you get an attorney on their a#$ they might see things your way. Here in Texas we have several laws which allow triple damages for deceptive or misleading sales practices. It seems that the dealer was selling you a car that would not fail as it did and may fall under some conusmer law and if so you just got three prowlers for the price of one. Good luck dude.

WAR DEALERSHIP AND DC

Peace

posted 06-03-2001 12:42 PM                    

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Todd - this totally sucks - good luck with the arbitration. I can't believe they are trying to pin it on you!

If there is anything I can do let me know!

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Cliff Watson

From:Palm Coast, FL.
Registered: Aug 2000
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posted 06-03-2001 02:04 PM                  

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Hey now Todd, did they ever fix the firewall??? And now they are trying to return your car in less than the condition(BRAND NEW!!!) it was when they took it in for the warranty work???

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Worlds Fastest Prowler

From:Greensboro,N.C.,USA
Registered: Oct 2000
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From:British Columbia\ Canada
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posted 06-03-2001 11:48 PM                  

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Hi Todd.

Sorry to ask u this q, but what happened to have your orange in the shop for so long, and like CJ said I have found that keeping good records of conversations ect really help and being meaner looking than a Pit Bull helps to

posted 06-04-2001 01:33 PM                    

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Thanks for your support guys n gals… I have an arbitration meeting tomorrow AM, and have retained an attorney for “after this” as I suspect the arbitration will not mean much. Welcome to the board Keith! The Orange had a hood hinge clearance problem, that took DC a bit to figure out, and then the repair order sat on the Service Manager’s desk for 1.5 months before he sent it to the body shop! In all, she was down 4.5 months and left outside in the day, all winter, in all weather, with the hood and side panels off. Now all the aluminum motor parts are corroded! Going to be a long haul… we shall see what happens. I suspect I’ll need as many who are willing to give a letter stating that this corrosion is not normal and natural without being left outside (which happened). The dealer is trying to pass it off as something that always happens to all cars with this motor. Like a 300M is the same car as a Prowler! Got your message CJ, and THANKS!

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2000 Black, 2001 Black Tie, 2001 Orange

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From:Lake Ariel, Pa.
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posted 06-04-2001 02:07 PM                  

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let me know and you've got it Todd!

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Yellow is DCOOLEST

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From:Acworth , Georgia , USA
Registered: Jul 2000
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posted 06-04-2001 07:23 PM                  

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Just tell me where to write. In fact a letter campaign from all 600 + POA members to Valancia Chyrsler may not be a bad idea. What do you think?

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Rich Ware
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posted 06-05-2001 01:43 PM                    

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That would be really ideal Rich, to them and to DC also. Thanks Al! I went to the Arbitration today, it was an instant unanimous decision to penalize Valencia Chrysler Jeep for untimely and unprofessional conduct. Now, the next step is to let the Attorney loose!

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2000 Black, 2001 Black Tie, 2001 Orange

posted 06-05-2001 01:46 PM                    

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Todd - does that mean you won the arbitration if they are punishing the dealer or do you have to do that yourself with the lawyer?

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Cliff Watson

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From:Lake Ariel, Pa.
Registered: Sep 2000
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posted 06-05-2001 02:53 PM                  

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Hey Todd-great news! maybe your luck is changing. Time to buy a lotto ticket.

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Yellow is DCOOLEST

From:Park Falls, Wis. USA
Registered: Apr 2001
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posted 06-07-2001 06:29 PM                    

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It means that they will bill the dealer for the cost of getting me a new car, which means the A*S who is responsible for this problem will have his name all over that bill ( the dealer service manager). Still waiting on word from the attorney about going after them, might have to try a few of them. Anyone know a good one in So Cal? Thanks for the support guys!

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2000 Black, 2001 Black Tie, 2001 Orange

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From:Piru, CA, USA
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From:Greensboro,N.C.,USA
Registered: Oct 2000
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posted 06-09-2001 12:48 PM                    

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Blue, that I have to find out, but I will insist it is an Orange Plymouth.

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2000 Black, 2001 Black Tie, 2001 Orange

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