posted 04-11-2001 08:35 AM                  

I asked to see the hardcopy of the repair ticket to see what time the tech clocked in on it. It was just before lunch so I figured he took it to lunch with him and then took a spin.

Having been a Service Manager for a number of years I know what goes on in there. Call the GM and raise hell... They need to know..

posted 04-11-2001 09:40 AM                    

I take my Kat to the dealer I purchased the car from in Beloit, where a VERY good friend IS the Service Manager, and he takes exceptional care of my car whenever it has been up there.

I experiences the same thing with one of my Vette's once, and it was the GM of the dealership ... it was the LAST time they got any business from me ... Maybe we are just too fanatical?! NOT

posted 04-11-2001 06:23 PM                  

I've always had my doubts about American car service departments too ever since I took a 78 Camaro (new) in to get the tach hooked up (it wasn't from the factory) and they hooked it up but disconnected the a/c in doing it. Took it back for that and they fixed it but, they disconnected the whildsheild wipers. Took it back for that and they fixed it but, disconneted the vacuum hose for the brakes. Imagine finding that out going 70 mph.

So, I gave two a try with my second prowler. Both did a horrible job, never fixed the problem and always returned the car dirty and with miles on it. I promptly sold both cars and am finished with American service departments.

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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

posted 04-11-2001 07:12 PM                  

I can't believe how many people put down American Workers. What kind of worker are you HiHoSilver? I care, and try to do the best job I can at my job. I bet most mechanics are the same way.

I assume you are going to Foreign Car Dealerships….. Manned by Americans. I had a Porsche once. I had to bring it back for a simple fix at least three times each time I brought it in. I needed a new clutch and the whole car had to be dissembled to change it. It cost thousands… I can't remember now how much it was. I will never buy a Foreign Car again. The parts are inflated also.

My experience with Prowler Service Departments has been fantastic. I almost can't believe it. I get to talk to the Tech that actually works on my car, and they have fixed my Prowler the first time each time I have brought it in.

posted 04-11-2001 10:40 PM                  

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Thanks,
Antonio

posted 04-12-2001 08:12 AM                  

quote:

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Originally posted by Purple Pacifican:
"I promptly sold both cars and am finished with American service departments." So where are you going to get your car serviced? Mexico, I see you are from Gulf Coast Area.

In America, just not in American car dealerships. I've given them a number of tries with a number of different cars and the results are always subpar. Look at most of the people in this group. A number would not care to take their car back into a Chrysler dealer for service. Why? Because the workmanship is poor, or they joyride at your expense, etc.

As far as taking a car to Mexico for service, I don't need to. Most GM dealers in these parts only employ spanish mechanics and paint/body people.

I can't believe how many people put down American Workers.

What? I'm supposed to support and back them even if their work is crap just cause they are American? Sorry, for what you paid for these cars and what I pay for mine, I want first class treatment and to know no one else is using my car for their enjoyment when all I needed was the tires rotated.

What kind of worker are you HiHoSilver?

One that works 70+ hours a week and treats my clients with all of the respect that I would want if I was in their shoes. Too bad alot, perhaps not all, of American car service departments don't do the same. Perhaps I have had incredibly bad luck with American cars for the last 25 years. Either way, any American car I buy will never get serviced at their dealerships.

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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

posted 04-12-2001 08:33 AM                  

quote:

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Originally posted by Purple Pacifican:
I assume you are going to Foreign Car Dealerships….. Manned by Americans.

Probably but, it must be a different caliber of people cause every BMW, Porsche, Mercedes I've owned has been returned not only cleaner then when I brought it in, they also completely wash the vehicle. Any American car I have taken in for service typically comes back in the same condition or dirtier. One even came back with grease stains on the carpet from the mechanics shoes I suppose.

I had a Porsche once. I had to bring it back for a simple fix at least three times each time I brought it in.

Sure that wasn't the local GM dealer?

I needed a new clutch and the whole car had to be dissembled to change it. It cost thousands… I can't remember now how much it was.

Then how do you know it cost thousands? Yes, they are not a cheap car. I'm always amazed at people that buy a $60-70-80K car then want the parts to be at K-Mart prices. Although I must admit, all of the upgrades I've done to this Porsche have cost less then most of the comprable upgrades to my Prowler's. If you want cheap, there is always a low end Toyota you could pick up.

I will never buy a Foreign Car again. The parts are inflated also.

I guess you haven't added any aftermarket parts to your Prowler to realize how silly that statement is.

My experience with Prowler Service Departments has been fantastic. I almost can't believe it. I get to talk to the Tech that actually works on my car, and they have fixed my Prowler the first time each time I have brought it in.

I'm glad you have had good service compared to your one bad visit at a Porsche dealer (was it a certified Posrsche Dealer?). I how ever have had about 25 bad visits to a variety of American car dealerships versus none at any German Dealership so, I gotta go where I am appreciated and my cars are pampered.

I'm really not trying to cause a battle between us just point out that, from my experiences, I've had it with shoddy service departments and to date, the only place that has happened to me is in either GM or Chrysler dealers consistently over the last 25 years. I think I gave them a pretty good chance, don't you?

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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

Mods: 2001 Speed Yellow Porsche Cabriolet

posted 04-12-2001 09:43 AM                  

About 9 years ago my wife and I went into a Lexus dealership. Very nice cars as we all know. I told the sales guy that I wasn't ready to buy. He told me, "Well maybe you'll be successful someday and can come back and buy a Lexus." Screw Lexus and that goes for all foreign cars, and the same goes for the uppity attitude of foreign car salepeople the second they say "American cars" in making a relative comparison in their sales pitch. I think that every time I leave my Chicago residence travelling to either of my year-round lake front homes, or when I'm out on my boats, or supporting Republicans to get rid of the 39.6% personal tax bracket. Try getting a foreign car serviced in the country. SOL. You'll have to call a CP dealer for a tow.

posted 04-12-2001 11:17 AM                  

quote:

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Originally posted by NightProwler:
Hiho, I try to buy American. Maybe my father's loaded .45 and used dagger from WWII that sit next to my bed have something to do with that. It is a constant REAL reminder.

Not sure what you are implying with this remark but, if buying German or Japanese cars is bad because of the war, then buying American is bad because of slavery and lynchings.

About 9 years ago my wife and I went into a Lexus dealership. Very nice cars as we all know. I told the sales guy that I wasn't ready to buy. He told me, "Well maybe you'll be successful someday and can come back and buy a Lexus."

Somehow, I just can't picture that. Not to say it didn't happen but, what salesman would think he would ever get a sale from that remark?

Screw Lexus and that goes for all foreign cars, and the same goes for the uppity attitude of foreign car salepeople the second they say "American cars" in making a relative comparison in their sales pitch.

I've never seen uppity German car salesman but, I've seen a boatload of US car salesman that just fell off a banana boat that knew less about the product they were trying to sell me then my 4 y.o. daughter. The local Chrysler dealer had no idea what a "Black-Tie" was. He called in the GM and he too had no idea. They finally looked it up in some book and said, "Oh yeah, they do make one." They went on to say, "We'll call you on monday with more info". This was the dealer I had just bought a 2000 Prowler from and wanted a second one. Guess what? They never called. A repeat customer in less then 7 months and they have never called to date. I ended up buying out of state.

I think that every time I leave my Chicago residence travelling to either of my year-round lake front homes, or when I'm out on my boats, or supporting Republicans to get rid of the 39.6% personal tax bracket.

Man, the only thing missing is that you forgot to tell us all how much is in your bank account too. In life, I've learned a couple of lessons, 1) you don't need money to be truly rich and 2) those that have it typically don't brag about it. So endth the lesson.....

Try getting a foreign car serviced in the country. SOL.
Not too much of a problem unless you drive an Aston-Martin. Of course none of the foreign cars I've owned have ever needed service other then the occassional oil change.

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All in fun guys,

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Trey
Post 2001 Black-Tie #005
(your welcome Larry)False alarm, it's gone now.

posted 04-12-2001 03:18 PM                  

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Have a good time and be a good time.